Retail Store Team Leader

22 hours ago


Chadstone, Victoria, Australia Converse Full time
About Converse

We are a global leader in the design, marketing, and licensing of casual footwear, apparel, and accessories. With a rich history dating back to 1908, we have established ourselves as a brand that celebrates individuality and self-expression.

The Role

As a Retail Store Team Leader at Converse, you will be responsible for leading our store team to deliver exceptional customer service, drive sales growth, and maintain a visually appealing store environment.

  • Sales and Customer Service: Meet or exceed monthly sales targets by driving customer engagement, providing product knowledge, and making personalized recommendations.
  • Team Leadership: Supervise and mentor a team of sales associates to ensure they are equipped with the skills and knowledge needed to succeed in their roles.
  • Store Operations: Oversee daily store operations, including visual merchandising, inventory management, and loss prevention.
About You

To be successful in this role, you will need:

  • Retail Experience: A minimum of 2 years of experience in a retail leadership role, preferably in the fashion or lifestyle industry.
  • Leadership Skills: Proven ability to lead and motivate a team, with excellent communication and interpersonal skills.
  • Customer Service: A passion for delivering exceptional customer service, with a focus on building strong relationships and driving loyalty.
What We Offer

In return for your hard work and dedication, we offer:

  • Competitive Salary: $65,000 - $80,000 per annum, depending on experience.
  • Benefits Package: Comprehensive health insurance, paid annual leave, and employee discounts.


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