Apparel Team Leader

1 month ago


Chadstone, Victoria, Australia JD Group Full time

Company Overview

JD Group is a global sports fashion retailer with over 3,400 stores worldwide. Founded in 1981 in the UK, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

We operate in multiple countries, including Australia, where we have expanded to 60+ stores across NSW, VIC, QLD, WA, SA & TAS. Our mission is to offer unparalleled service and style to all our consumers.

Salary

The estimated salary for this position is between $65,000 - $80,000 per annum, depending on experience and qualifications.

Job Description

As a Supervisor at JD Sports, you will be responsible for leading your department in providing exceptional customer service to every JD customer. You will work closely with the store's Management Team and be responsible for maintaining the standards and results within your department.

Key responsibilities include:

  • Modeling exceptional customer service, every customer, every time
  • Cooking team to deliver exceptional service and a 'service over task' environment
  • Driving conversion, sales, and KPI performance
  • Working with the BOH team to deliver shop floor product availability
  • Upholding company retail standards and delivering store visual excellence

Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 2 years of experience within retail or a similar industry
  • Passion for delivering an amazing service experience for customers
  • Positive attitude with capacity to create a motivating environment for your team
  • Excellent time management skills to ensure daily priorities are executed in a timely manner

Benefits

You will enjoy:

  • A dynamic work environment and engagement with top brands
  • Training and development opportunities to kickstart, evolve, and shape your career
  • Opportunity to progress across all areas of the business in various roles
  • Access to our attractive staff discount
  • Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees


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