Team Lead

3 weeks ago


Chadstone, Victoria, Australia HCF Australia Full time

About the Role

The Team Lead is responsible for driving business development, coaching and inspiring their team in delivering exceptional customer service and sales expertise. As a leader, you will foster a positive work environment that encourages teamwork and motivates employees to achieve their full potential.

This role involves managing the day-to-day operations of the branch, focusing on internal sales, employee development and maximizing customer opportunities. You will be involved in supporting and serving the local community while collaborating with internal stakeholders.

This is a full-time position based in our Chadstone Kiosk location. The successful candidate will be required to work a rotating Saturday roster.

Responsibilities

  • Drive performance and exceed sales results within the team by implementing strategies and providing regular feedback.
  • Ensure all staff receive consistent and constructive feedback through regular one-on-one sessions and coaching.
  • Manage activities to achieve business performance targets, including revenue growth, customer satisfaction and referral goals.
  • Engage in strategic business development initiatives, leveraging local and state-based marketing efforts and acquisition drives.

About You

  • Proven leadership experience in a retail or contact centre environment, preferably with a focus on sales and business development.
  • A strong background in sales, business development and local area marketing.
  • Excellent business acumen and ability to make informed decisions.
  • Prior experience in private health insurance is desired but not essential.

Culture & Benefits

We are united by a common purpose – to make healthcare affordable, understandable, high quality and member-centric. Our organization values purpose-driven passion, wellness and work-life balance, collaboration and inclusivity, and continuous learning and growth.

As an HCF Australia employee, you will enjoy a range of benefits, including:

  • A competitive salary estimated at $120,000 - $150,000 per annum, based on your experience and qualifications.
  • A 50% subsidy on HCF Hospital and/or Extras Cover.
  • 18 weeks of parental leave for all new parents.
  • Mental Health & Wellbeing Programs, including workshops, fitness classes, flu vaccinations, skin checks and more.
  • Discounts on HCF's entire suite of products, including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.

Next Steps

If you require any adjustments to assist you in making your application or throughout the recruitment process, please reach out to Talent Acquisition to discuss.


  • Apparel Team Lead

    4 weeks ago


    Chadstone, Victoria, Australia JD Group Full time

    About UsAs a leading global Sports Fashion brand, JD Group is renowned for its unparalleled service and style. Founded in 1981 in the Greater Manchester UK, our remarkable growth through rapid global expansion has solidified our position as the leading global sports fashion retailer.We currently operate in NSW, VIC, QLD, WA, SA & TAS, with plans for...

  • Operations Team Lead

    4 weeks ago


    Chadstone, Victoria, Australia Zeus Street Greek Full time

    Job DescriptionWe are seeking a highly motivated and experienced Operations Team Lead to join our team at Zeus Street Greek in Chadstone Village.About UsZeus Street Greek is a fast-paced, casual Greek food business serving traditional family recipes with a modern twist. We value quality produce that is responsibly sourced and prepared with a fresh...


  • Chadstone, Victoria, Australia Officeworks Full time

    About UsAt Officeworks, we pride ourselves on delivering exceptional customer experiences. As a Retail Department Leader at our Chadstone store, you will be leading from the front, driving results and inspiring your team to go above and beyond.The RoleCustomer Experience: Ensure every customer interaction is positive and memorable, leaving them satisfied...

  • Team Lead

    1 month ago


    Chadstone, Victoria, Australia HCF Australia Full time

    About the RoleAs a Team Lead for Sales and Customer Experience at HCF Australia, you will be responsible for driving performance and exceeding sales results within your team. You will ensure that all staff are given regular and appropriate feedback on their performance, through one-on-ones and coaching sessions.About the JobManage activity to achieve...

  • Experience Team Lead

    1 month ago


    Chadstone, Victoria, Australia IWC Full time

    About IWCIWC Schaffhausen is a leading luxury watch manufacturer with a rich history and commitment to excellence.


  • Chadstone, Victoria, Australia Officeworks Full time

    About UsAt Officeworks, we're committed to delivering exceptional customer experiences. As a Retail Department Leader at our Chadstone store, you will be leading from the front, driving amazing customer experiences and inspiring your team to achieve sales targets and KPIs.The RoleDelivering Exceptional Customer Experiences: Ensure each customer leaves...


  • Chadstone, Victoria, Australia JD Group Full time

    About JD GroupJD Group is a leading global sports fashion retailer with a strong presence in the market.With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.We are known for our exceptional customer service, wide range of products, and memorable...


  • Chadstone, Victoria, Australia Officeworks Full time

    About usAt Officeworks, we strive for greatness. Our customers, team members, and community are the heart of our organization. Our people have shown us that together, we can achieve remarkable things every day.We're a fast-paced, innovative, and inspiring company with close to 10,000 team members and over 168 retail stores across Australia. We focus on...

  • Store Manager Lead

    4 weeks ago


    Chadstone, Victoria, Australia Levi Strauss & Co. Full time

    We are seeking a highly experienced and visionary Retail Store Director to lead our Levi's Chadstone store to new heights. As part of the Levi Strauss & Co. team, you will be responsible for driving sales growth, developing a high-performing team, and ensuring exceptional customer experiences.Key ResponsibilitiesDrive Sales Growth:• Collaborate with...


  • Chadstone, Victoria, Australia Officeworks Full time

    About OfficeworksWe are a leading retailer in Australia, with a focus on delivering exceptional customer experiences and driving business growth. Our team is passionate about making a difference in the lives of our customers and communities.


  • Chadstone, Victoria, Australia Canada Goose Full time

    About the RoleWe are seeking a highly experienced and results-driven Senior Brand Ambassador to join our team at Canada Goose. This is an exciting opportunity to lead by example, embodying the authenticity of our brand and delivering exceptional customer experiences that exceed expectations.


  • Chadstone, Victoria, Australia Goodstart Early Learning Full time

    Job OverviewGoodstart Chadstone is seeking an experienced and dedicated Lead Early Childhood Educator to join our team. As a not-for-profit early learning provider, we pride ourselves on creating a safe and nurturing environment for children to thrive.This role offers a unique opportunity to work with a passionate and experienced team of educators who are...


  • Chadstone, Victoria, Australia Converse Full time

    About ConverseWe are a global leader in the design, marketing, and licensing of casual footwear, apparel, and accessories. With a rich history dating back to 1908, we have established ourselves as a brand that celebrates individuality and self-expression.The RoleAs a Retail Store Team Leader at Converse, you will be responsible for leading our store team to...

  • Apparel Team Leader

    1 month ago


    Chadstone, Victoria, Australia JD Group Full time

    Company OverviewJD Group is a global sports fashion retailer with over 3,400 stores worldwide. Founded in 1981 in the UK, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.We operate in multiple countries, including Australia, where we have expanded to 60+ stores across NSW,...


  • Chadstone, Victoria, Australia Miller Leith Full time

    Experienced Boutique Manager Wanted in Melbourne">We are seeking a talented and strategic Boutique Manager to lead our high-performing retail team at one of Melbourne's most prestigious shopping destinations.">About the Role:">The successful candidate will be responsible for overseeing all aspects of store operations, driving sales and meeting KPIs, while...


  • Chadstone, Victoria, Australia Vicinity Centres Full time

    About Vicinity CentresVicinity Centres is reimagining the way Australians live, work and play. Our diverse portfolio includes retail, residential and office spaces across Australia.We are seeking a Strategic Delivery Lead to lead cross-functional teams in delivering complex projects, including Project Optimus, a high-profile transformation project.This role...

  • Lead Educator

    1 month ago


    Chadstone, Victoria, Australia Goodstart Early Learning Full time

    Company OverviewGoodstart Early Learning is a leading provider of early childhood education in Australia. With a strong commitment to improving the lives of children and their families, we strive to create a nurturing environment that fosters learning, development, and wellbeing.Salary and BenefitsWe offer an attractive salary package, including at least 5%...

  • Lead Retail Manager

    4 weeks ago


    Chadstone, Victoria, Australia Myer Full time

    At Myer, we're looking for an experienced Retail Manager to lead our Chadstone store and deliver exceptional results.About the RoleAs a key member of our Store Leadership team, you'll be responsible for implementing our store strategy, executing the store plan, and managing daily activities. Your goal will be to drive financial performance, optimise...


  • Chadstone, Victoria, Australia Levi Strauss & Co. Full time

    Store Manager Job DescriptionWe are seeking a driven Store Manager to contribute their management abilities and passion for service to make a real difference.The ideal candidate will be based at our Levi's Chadstone store, reporting to the District Manager. Key responsibilities include:Developing and executing store business strategies, initiatives, and...


  • Chadstone, Victoria, Australia Frontline Retail Melbourne Full time

    About the RoleWe are seeking an experienced Assistant Manager to lead our daily store operations and deliver exceptional customer service.As a key member of our team, you will be responsible for mentoring and developing a sales team, driving sales through effective strategies, and managing inventory and visual merchandising.Your leadership skills will ensure...