Logistics and Sales Coordinator

7 days ago


Perth, Western Australia Criterion Industries Pty Full time

About Criterion Industries: A family-owned business with a legacy of excellence.

Position Overview: We are looking for a dedicated individual to fill the role of Logistics and Sales Coordinator at Criterion Industries. This position integrates direct customer interaction, telephonic sales, and effective delivery management.

Key Qualifications:

  • Customer Interaction Skills: Proven experience in both in-person and telephone customer service.
  • Technical Proficiency: Competence in using Outlook and ERP systems, along with experience in processing sales orders.
  • Interpersonal Abilities: Capable of engaging successfully with a variety of customers and personalities.
  • Mathematical and Linguistic Skills: Adept in basic mathematics and proficient in English.
  • Communication Skills: Excellent verbal communication with attention to detail.
  • Ability to thrive in a fast-paced environment while managing multiple customer needs.

Preferred Qualifications:

  • Industry Background: Familiarity with the office fit-out sector or related products.
  • ERP Knowledge: Experience with Microsoft Business Central ERP.
  • Office Software Skills: Proficient in Microsoft Excel and Word.
  • Local Insights: Understanding of the regional area.

Role Responsibilities:

  • Engaging with customers directly and managing phone sales inquiries.
  • Handling sales orders, pick-up documentation, and payment processing.
  • Providing estimated delivery times and coordinating the daily delivery schedule.
  • Maintaining proactive communication with clients regarding delivery updates.
  • Collaborating with purchasing and production teams on delivery timelines.
  • Managing returns and tracking outstanding orders.
  • Assisting in warehouse operations as necessary.

Why Choose Criterion?

  • Recognized as a Great Place to Work.
  • Varied Responsibilities: A role that encompasses customer service, sales, and logistics.
  • Supportive Work Environment: Join a collaborative and dynamic team.
  • Competitive Salary: Enjoy a salary range of $70,000 to $80,000.

If you are eager to engage in a role that merges customer service excellence with effective logistics management, we encourage you to consider this opportunity.



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