Logistics and Sales Coordinator
7 days ago
About Criterion Industries: A family-owned business with a legacy of excellence.
Position Overview: We are looking for a dedicated individual to fill the role of Logistics and Sales Coordinator at Criterion Industries. This position integrates direct customer interaction, telephonic sales, and effective delivery management.
Key Qualifications:
- Customer Interaction Skills: Proven experience in both in-person and telephone customer service.
- Technical Proficiency: Competence in using Outlook and ERP systems, along with experience in processing sales orders.
- Interpersonal Abilities: Capable of engaging successfully with a variety of customers and personalities.
- Mathematical and Linguistic Skills: Adept in basic mathematics and proficient in English.
- Communication Skills: Excellent verbal communication with attention to detail.
- Ability to thrive in a fast-paced environment while managing multiple customer needs.
Preferred Qualifications:
- Industry Background: Familiarity with the office fit-out sector or related products.
- ERP Knowledge: Experience with Microsoft Business Central ERP.
- Office Software Skills: Proficient in Microsoft Excel and Word.
- Local Insights: Understanding of the regional area.
Role Responsibilities:
- Engaging with customers directly and managing phone sales inquiries.
- Handling sales orders, pick-up documentation, and payment processing.
- Providing estimated delivery times and coordinating the daily delivery schedule.
- Maintaining proactive communication with clients regarding delivery updates.
- Collaborating with purchasing and production teams on delivery timelines.
- Managing returns and tracking outstanding orders.
- Assisting in warehouse operations as necessary.
Why Choose Criterion?
- Recognized as a Great Place to Work.
- Varied Responsibilities: A role that encompasses customer service, sales, and logistics.
- Supportive Work Environment: Join a collaborative and dynamic team.
- Competitive Salary: Enjoy a salary range of $70,000 to $80,000.
If you are eager to engage in a role that merges customer service excellence with effective logistics management, we encourage you to consider this opportunity.
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