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Logistics and Sales Coordinator

2 months ago

Perth, Western Australia Criterion Industries Pty Full time

About Criterion Industries: A family-owned business with a rich history in the industry.

Position Overview: We are looking for a dedicated individual to fill the role of Dispatch and Trade Sales at Criterion Industries. This position merges direct customer interaction, telephonic sales, and effective delivery management.

Key Qualifications:
  • Customer Interaction Skills: Proven experience in both in-person and telephone customer engagement.
  • Technical Skills: Competence in using Outlook and ERP systems, with a background in sales order processing.
  • People Skills: Capability to collaborate with a diverse array of clients and team members.
  • Analytical Skills: Proficient in mathematics and English communication.
  • Communication Proficiency: Strong verbal communication skills with attention to detail.
  • Ability to thrive in a fast-paced environment while managing multiple client needs.
Desirable Attributes:
  • Industry Knowledge: Familiarity with the office fit-out sector or related products.
  • ERP Familiarity: Experience with Microsoft Business Central ERP.
  • Office Software Skills: Proficient in Microsoft Excel and Word.
  • Local Insight: Understanding of the local area and its dynamics.
Responsibilities:
  • Engaging with customers directly and managing phone sales inquiries.
  • Handling sales order processing, including payments and documentation.
  • Providing timely updates to clients regarding delivery schedules.
  • Maintaining proactive communication with clients about order statuses.
  • Coordinating with purchasing and production teams for order fulfillment.
  • Managing returns and tracking outstanding orders.
  • Assisting in warehouse operations as necessary.
Why Choose Criterion?
  • Recognized as a Great Place to Work for our supportive and collaborative culture.
  • Varied Responsibilities: A role that integrates customer service, sales, and logistics.
  • Team Environment: Work within a dynamic and encouraging team.
  • Competitive Salary: Offering a salary range that reflects your skills and experience.

If you possess a blend of customer service excellence and logistical coordination skills, this role may be the perfect fit for you.