Credit and Debt Recovery Specialist

1 week ago


Melbourne, Victoria, Australia Team Global Express Full time

We are seeking an experienced Credit and Debt Recovery Specialist to join our team at Team Global Express. This is a challenging and rewarding role that requires strong analytical and communication skills.

About the Role

This position involves managing a portfolio of high-value B2B debtors, ensuring smooth cash flow and mitigating risks. You will be responsible for proactively engaging with customers to ensure timely payments, monitoring debtor aging, and providing accurate cash forecasting.

You will also educate customers on our Order to Cash (O2C) processes and ensure adherence to contractual obligations. Additionally, you will act as the primary point of contact for payment-related issues and lead customer meetings confidently, presenting data-driven insights to achieve desired outcomes.

As a Credit and Debt Recovery Specialist, you will ensure data integrity for new customers and perform ad hoc billing, customized billing, and cash application tasks. Your goal will be to achieve monthly Quality & Assurance compliance of over 90%.

About Us

Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're transforming our operations and striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, please visit our website.

What We Offer

We offer a competitive salary above industry standards ($80,000 - $100,000 per year), upskilling and training opportunities, fun and practical employee perks and discounts, flexible work arrangements, inclusive parental leave policy, and peer recognition awards. As an Equal Opportunity Employer, we welcome and invite applicants from diverse backgrounds to apply.

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. Our recruitment process includes an online application form, virtual or in-person interview, and pre-employment checks, which includes a criminal history check and medical assessment including fitness to work and drug & alcohol screening.



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