Workforce Recovery Manager
2 weeks ago
We are seeking an experienced Workforce Recovery Manager to join our team at Gallagher Bassett. As a key member of our Workers Compensation team, you will play a crucial role in identifying and delivering recovery and return-to-work outcomes for complex claims.
Key Responsibilities:- Provide leadership as a subject matter expert within your team relating to recovery and return-to-work, while supporting your team manager and wider leadership group.
- Manage a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, return-to-work, and return to health.
- Support Senior Case Managers with regular claim conferencing.
- Identify biopsychosocial risk factors leading to strategic recovery while achieving return-to-work goals.
- Identify claims at risk of developing secondary psychological injuries while implementing appropriate strategic measures to support injured workers back to full functional capacity.
- Undertake return-to-work visits and treater case conferences (both virtually and in-person) when required to support recovery and return-to-work outcomes.
- We are looking for an enthusiastic and customer-focused RTW Expert who has: Workers Compensation scheme Claims Management experience or significant RTW knowledge and experience.
- Knowledge of physical and/or mental injury, or general Personal Injury Management concepts relating to Victoria's Workers Compensation Scheme.
- Excellent customer service skills and experience.
- Time management, administrative, and organizational skills.
- Experience in leading people, teams, or key initiatives, as well as coaching and mentoring skills.
- Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal.
We offer a range of benefits to support your career development and wellbeing, including:
- A competitive salary ranging from AU$90,000 - AU$120,000 per annum, depending on experience.
- Paid parental leave.
- Collaborative working environment - friendly, flexible, and supportive working environment which is built around great team support and rewarding opportunities.
- Opportunities for ongoing education and development.
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs.
- Staff benefits including additional purchased leave, volunteer leave days, retail discounts, and more.
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