Optus Technology Portfolio Manager
1 week ago
At Optus, we have an ambitious goal to be Australia's most loved everyday brand.
The EUT Service Manager role is a key engagement point for the business, responsible for ensuring timely delivery of quality changes. The successful candidate will manage hardware and software deployments, planning, coordinating, and monitoring to ensure seamless execution.
This position requires strong technical leadership skills, with expertise in Microsoft Office 365, Microsoft Teams, SharePoint, and Yammer. Excellent communication and interpersonal skills are essential for effective collaboration with management, peers, and external partners.
In this dynamic role, you will:
- Lead the End User Technology team providing 3rd level support, management, and maintenance of the SOE desktop and Modern Workplace platforms.
- Monitor industry developments to identify opportunities for improvement to the Modern Workplace environment.
- Develop and maintain technology portfolios, including hardware and platforms, to drive customer satisfaction and efficiency.
- Review and document existing systems, processes, and standards, maintaining documentation as changes are made.
- Assist in identifying technologies to improve customer satisfaction, reduce costs, or enhance efficiency.
**Your Salary:** A competitive annual salary of $120,000 - $180,000 AUD reflects the importance of this role in driving our technology portfolio forward.
We offer a range of benefits, including flexible working hours, inclusive paid parental leave, and access to resources for professional growth and development.
Australia's most loved brand? We think it's you. Join us in shaping the future of technology at Optus.
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