Knowledge & Service Catalogue Manager

About the RoleWe are seeking a highly skilled Knowledge and Service Catalogue Manager to join our team at Optus. As a key member of our IT service management team, you will be responsible for managing the service delivery knowledge base and maintaining a comprehensive service catalogue that details all services available to our customers.Key...

About the RoleWe are seeking a highly skilled Knowledge and Service Catalogue Manager to join our team at Optus. As a key member of our IT service management team, you will be responsible for managing the service delivery knowledge base and maintaining a comprehensive service catalogue that details all services available to our customers.Key...

Transforming the Future of Financial ServicesAt AMP, we're embarking on an exciting journey to redefine the financial services landscape. As a Customer Services Officer, you'll play a pivotal role in shaping this transformation by delivering exceptional service to our customers.Your ImpactYou'll contribute to a high-performing team that provides outstanding...

Job Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to join our team at AMP. As a Quality Assurance Specialist, you will be responsible for completing quality assurance activities on Customer Complaints to check compliance with regulation and ensure consistent and appropriate outcomes are being provided to...

{'heading1': 'Help People Create Their Tomorrow', 'description1': 'At AMP, we're transforming into a nimbler business with a new leadership and thinking. We're looking for big thinkers to help redefine what financial services could be. If you have a passion for helping people create their tomorrow, while creating your own, we invite you to join our team.',...

About the RoleWe are seeking a highly skilled and experienced ServiceNow Platform Owner to join our team at AMP. As a ServiceNow Platform Owner, you will be responsible for ensuring the successful delivery and support of our ServiceNow platform, providing technical leadership and guidance to the team, and driving continuous improvement and innovation.Key...

About the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at AMP. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide outstanding customer service through various...

{"title": "Job Description", "content": "At AMP - General, we're transforming our business to meet the changing needs of our customers. We're looking for a skilled WDEP Delivery Manager to join our team and help us deliver high-quality technology projects.The successful candidate will work closely with various stakeholders to develop project priorities,...

Job Title: Project Delivery ManagerAbout the Role:We are seeking an experienced Project Delivery Manager to join our Wealth Digital & Enterprise Platforms (WDEP) team at AMP. As a key member of our delivery team, you will be responsible for leading the delivery of high-quality technology projects, working closely with business and technology stakeholders to...

About this roleThe EUT Service Manager is responsible for ensuring the timely delivery of quality changes and managing, approving, planning, coordinating, and monitoring hardware and software deployments. This role builds and maintains a standards' catalog that lists all core end-user device platform standards and/or services provided by Desktop...

pWe're a challenger brand that crafts our own path through innovation and investment. As a Service Management Architect, you'll be responsible for developing and reviewing technical designs, bills of materials, and client proposals. This role requires a high level of technical expertise and the ability to provide architectural guidance to support and...

**EUT Services Manager**: **Date**:12 Nov 2024 **Location**: Macquarie Park, Australia **Company**:Singtel Group **It starts with YES!** At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. The EUT Service Manager is the primary engagement point to the business for the technology that we provide and maintain and is...

**Job Description Summary**: We have a 6-month fixed term contract role for a Customer Solutions Analyst to support with a crucial project, based in Macquarie Park. We are **the makers of possible** BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes...

Job SummaryWe are seeking a highly skilled Project Delivery Lead to join our team at AMP. As a key member of our Wealth Digital & Enterprise Platforms team, you will be responsible for delivering high-quality technology projects that meet the needs of our business.About the RoleThe successful candidate will have a proven track record of delivering complex...

We're looking for a talented individual to join our team at AMP - General as a Customer Services Officer. In this role, you'll be responsible for providing exceptional customer service and support to our clients.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment where you'll have the chance to make a real impact on...

About the RoleWe're seeking a highly skilled Service Management Architect to join our team. As a key member of our organization, you'll be responsible for developing and reviewing detailed customer technical designs, bills of materials, and client proposals.Key ResponsibilitiesArchitectural design and documentation of converged network environments as a...

The role is to ensure we deliver promotional programs accurately and on time, meeting retailer, shopper, supplier and the Food Group KPI’s. **What you’ll do** - Able to perform promotional administrative tasks including catalogue checks, pricing, stock availability, allocations and queries - Manage multiple media files & versions to completion -...

Job Summary:We are seeking a highly skilled Senior Platform Delivery Manager to lead the integration and delivery of our upgraded core platform. The successful candidate will oversee the transition from project delivery to operations, ensuring the platform is fully operational and supported by robust processes.Key Responsibilities:Lead the integration and...

Posted: 08/11/2024 Closing Date: 20/11/2024 Job Type: Temporary Location: Macquarie Job Category: Services Administration **Our Purpose and Ambition** NextSense is a not-for-profit organisation supporting people with vision or hearing loss across Australia. We work with children, adults, and their families, providing a holistic approach to hearing...

**Location**: Macquarie-Park, NSW **Company**: Optus **Type**: Full Time **Job ID**: 161122 **Date**: 6 October 2024 1:54 AM We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit. The Problem and Incident Manager...