Change & Release Manager

4 weeks ago

Macquarie Park, Australia Optus Full time

**Location**: Macquarie-Park, NSW
**Company**: Optus
**Type**: Full Time
**Job ID**: 161120
**Date**: 6 October 2024 1:49 AM
We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.
Ready to reimagine your career at Optus?
**Change Management**: Manage and maintain the end-to-end IT change management process in alignment with the ITIL framework. Ensure that all changes are logged, assessed, authorized, implemented, and reviewed.
**Release Management**: Work with development, QA, and operations teams to create release schedules, ensuring releases are planned in a way that minimizes risks and disruption.
**Continuous Improvement**: Work closely with other ITIL process owners (e.g., Incident, Problem, and Configuration Management) to ensure seamless integration between processes and overall service delivery.
**Governance and Compliance**: Ensure that changes and releases comply with internal policies, industry standards, and external regulatory requirements (e.g., ISO, GDPR).
**Change and Release Tools**: Manage and configure IT Service Management (ITSM) tool ServiceNow to support the change and release management processes.
It starts with you
Proven experience in change and release management, preferably within an ITIL framework.
Experience with ITSM tools (e.g., ServiceNow, Jira) for change and release tracking and management
Demonstrated experience in managing changes and releases, including experience with coordinating CAB meetings and managing release schedules.
You must be an Australian citizen and be eligible for Federal Government security clearance.
The good stuff
3 days in the office, 2 days remote - with flexible hours to suit
Inclusive paid parental leave, up to 14 weeks for the primary care giver
All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
Own your own growth by accessing an extensive online and facilitator led learning catalogue - even earn a MBA micro-credential via OptusU (University)
Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon
At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

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