
Senior Support Professional
2 days ago
Job Opportunity: Senior Support Professional
We are seeking an exceptional Senior Support Professional to provide operational assistance and customer service expertise in Lonsdale. The role involves ensuring customers receive excellent support, building strong relationships with customers, colleagues, and stakeholders, providing guidance and training to foster a positive work culture, and collaborating closely with the team and Branch Manager to develop and implement continuous improvement strategies.
About this Role:
- Deliver outstanding support to customers who are the backbone of the electrical industry in Australia.
- BUILD STRONG RELATIONSHIPS with customers, colleagues, internal and external stakeholders.
- Provide leadership and training to create an inclusive and harmonious work environment.
- Maintain compliance with all procedures and enhance a strong health and safety culture.
Key Responsibilities:
- To manage day-to-day operations and ensure seamless customer interactions.
- Develop and implement effective solutions to improve customer satisfaction and business outcomes.
- Collaborate with colleagues and stakeholders to achieve shared goals and objectives.
Requirements:
- A high level of customer service expertise and interpersonal skills.
- Strong communication and problem-solving abilities.
- Ability to work collaboratively as part of a team.
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