Senior Partnership Development Manager

2 weeks ago

Melbourne, Victoria, Australia beBeePartnership Full time $140,000 - $150,000
Loyalty Partnerships Specialist

This role offers a chance to drive business growth through strategic partnerships and loyalty initiatives. Our client is a leading Australian retailer with a well-known brand, offering a range of upscale products across various categories.

The Loyalty Partnerships Specialist will be responsible for identifying, developing, and managing key partnerships that enhance customer engagement and perceived value of the loyalty program.

  • Manage and grow affiliate partnerships by establishing, nurturing, and expanding relationships with external partners.
  • Negotiate and execute partnership agreements that align with strategic goals, loyalty initiatives, and best-in-market offerings.
  • Monitor and analyze partnership performance, implementing strategies to optimize customer engagement, earnings, and financial outcomes.
  • Serve as the primary liaison between the business and affiliate partners.
  • Design and deliver initiatives that prioritize customer value and align with the loyalty strategy, enhancing the overall customer experience.
  • Conduct research on market trends, customer behaviors, and competitor activity to identify new partnership opportunities and innovative ways to enhance the loyalty program.
Key Requirements:
  • Minimum 3+ years' experience in loyalty program partnership management.
  • Customer-centric mindset with a focus on delivering value through loyalty initiatives.
  • Proven success in managing and growing partnerships in fast-paced environments.
  • Demonstrated experience in delivering business insights and presenting strategic initiatives to stakeholders.
  • Strong critical-thinking skills with a focus on customer journey design and data-led decision-making.
Benefits:
  • Collaborate with a world-class team in a company that values innovation and customer experience.
  • Enjoy the flexibility of a hybrid work environment.
  • Award-winning retailer with a strong reputation for excellence.

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