Operational Support Specialist

2 weeks ago


Double Bay, New South Wales, Australia Aurrum Full time

Aurrum Aged Care is one of Australia's leading residential aged care providers, with a presence on the Central Coast and in metropolitan and regional Victoria.

Our residents are at the forefront of everything we do. Our Living Life care philosophy underpins the way in which we care, and our team members are instrumental in our success in delivering holistic care to our residents.

This role reports to the General Manager and supports customer service for care home operations, as well as providing administrative support to the Administration Officer and the Client Services Team.

The ideal candidate will maintain the highest standards of professional conduct, be able to liaise effectively with people at all levels, and work in a highly confidential manner.

What We Need From You
  • Demonstrated experience in an administrative/customer service role (prior exposure to aged care or healthcare would be highly desirable)
  • Experience in managing competing priorities of a busy front desk/phone environment
  • Good computer literacy
  • Excellent verbal, written communication, and numeracy skills
  • Excellent time management skills and the ability to manage competing priorities
  • Valid National Police check (specific to work in aged care)
  • COVID-19 vaccination certificate

We offer a competitive salary range of AU$60,000 - AU$70,000 per annum, depending on experience.

Benefits Of Working With Us

  • Free Influenza Vaccination
  • Free Aurrum Staff Uniform
  • Engaging learning activities for professional development
  • Free counselling via Employee Assistance Program (EAP)
  • Aurrum All Star Recognition Program


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