Leadership Director of Operations

1 day ago

Double Bay, New South Wales, Australia Aurrum Full time

Aurrum Aged Care is one of Australia's leading residential aged care providers with presence in the NSW Central Coast and in metropolitan and regional Victoria.

The estimated annual salary for this position is between $120,000 and $180,000 AUD based on the company's current compensation structure and industry standards. This figure takes into account the average cost of living in major cities across these regions, as well as factors such as experience and qualifications.

Job Description

As an Assistant General Manager at Aurrum, you will be responsible for managing day-to-day operational functions within a designated care home. Your portfolio may include oversight of areas like catering, cleaning, laundry, maintenance, and occupancy.

You will lead business functions, including day-to-day operational management, team leadership, financial performance, service delivery, and compliance. You will also conduct audits and reviews to ensure effective risk management and alignment with Aurrum's standards, policies, and procedures.

Additionally, you will actively manage resident complaints, incidents, and reporting, as well as provide leave relief for General Managers and contribute to care home strategies and planning through collaboration with support services and the Aurrum Executive Team.

Key Responsibilities:
  • Manage a portfolio within a primary care home, overseeing key areas of operation
  • Lead business functions, including operational management, team leadership, and financial performance
  • Conduct regular audits and reviews to ensure compliance and effective risk management
  • Actively manage resident complaints, incidents, and reporting
  • Provide leave relief for General Managers and take GM responsibility during these periods
  • Contribute to care home strategies and planning through collaboration with support services and the Aurrum Executive Team
Required Skills and Qualifications

To succeed in this role, you will need:

  • Demonstrated experience in managing overall operations across all key areas of business performance
  • Financial literacy, with the ability to read and create action plans based on P&L opportunities
  • Strategic focus, with the ability to translate business goals into local plans and initiatives
  • People management skills, with the ability to build and influence a strong positive culture
  • Excellent communication and interpersonal skills, with the ability to negotiate and manage conflicts effectively
  • Knowledge of regulatory requirements for aged care, with prior experience in a similar discipline highly desirable
Benefits

We offer an attractive remuneration package with performance incentives and bonus eligibility, as well as:

  • Paid Birthday Leave
  • A thorough onboarding and induction program
  • Ongoing training & personal development through the Australian College of Nursing
  • Personal and professional wellbeing support through our Employee Assistance Program
  • Free annual flu vaccination
  • Reward & Recognition programs aligned with Aurrum's GOLD Values
  • Potential pathways to senior leadership opportunities within Aurrum Group

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