Reservations Experience Expert

1 week ago

Sydney, New South Wales, Australia beBeeGuestExperience Part time $26,656 - $81,920

At Fink, we prioritize excellence in hospitality. As a Part-Time Reservations Agent, you will be responsible for handling reservation queries and delivering exceptional guest service in a fast-paced environment.

About the Role

This part-time position is ideal for individuals who thrive in dynamic environments and possess excellent communication skills. Your primary responsibilities will include:

  • Managing reservation inquiries with attention to detail and professionalism.
  • Providing guests with personalized service, ensuring a seamless experience.
Requirements

To excel in this role, you will need:

  • Minimum 2 years of experience in a similar reservations or customer service capacity.
  • Prior experience with SevenRooms is an asset.
  • A solution-driven approach with a focus on exceeding guest expectations.
  • Strong verbal and written communication skills, with the ability to work effectively under pressure.
  • Proficiency in Microsoft Office, with a strong emphasis on administration.

We value team players who contribute positively to our collaborative environment, demonstrate attention to detail, and are adaptable in high-pressure situations.

Frequently Asked Questions

What does a typical day look like?

Your day will be filled with managing reservations, responding to guest inquiries, and collaborating with colleagues to ensure seamless service delivery.

How do I apply?

Please submit your application through our website, including your resume and a cover letter outlining your relevant experience and qualifications.

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