Reservations Sales Expert

2 days ago

Sydney, New South Wales, Australia beBeeExpert Full time $65,000 - $87,000

As a Reservations Sales Agent at Rydges Resort Hunter Valley, you will be responsible for delivering exceptional customer service and ensuring seamless guest experiences.

Key Responsibilities:
  • Respond promptly and professionally to all guest inquiries and reservation requests via various channels
  • Efficiently process guest reservations, modifications, and cancellations while maintaining accurate records
  • Collaborate with the team to provide a consistent and positive guest experience
  • Provide expert recommendations on room types, resort amenities, and local attractions to enhance the guest experience
  • Contribute to achieving revenue and occupancy targets
Requirements:
  • Proven experience in a customer-facing role within the hospitality industry
  • Excellent communication and interpersonal skills to deliver warm and friendly service
  • Strong problem-solving and decision-making skills to handle guest inquiries and requests
  • Proficient in using reservation systems and technology
  • Adaptable and flexible to work in a dynamic environment

We are part of EVT, a leading provider of entertainment, ventures, and travel experiences. Our portfolio includes award-winning restaurants, bars, and hotels. Join us and become an EVT experience creator.

About Us:

EVT is a market-leading company that brings to life some of the best-known brands and properties in entertainment, ventures, and travel. We offer a range of opportunities for talented individuals to join our team and contribute to creating memorable experiences for our guests.

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