Reservations Experience Expert

1 week ago

Sydney, New South Wales, Australia beBeeExceptional Full time $72,000 - $104,000
","

Deliver exceptional customer experiences as a Reservations Executive, where you will be responsible for accurately managing room availability, collaborating with the Revenue Manager to plan and update bookings, and maintaining timely and accurate reporting.

","

Key responsibilities include:

","
  • Read and understand yield management principles
  • Collaborate with the Revenue Manager to develop and implement effective booking strategies
  • Maintain up-to-date reports on room occupancy and revenue
  • Handle guest requests and communications efficiently
  • Ensure seamless daily operations by liaising with hotel departments
","Requirements:","

* Strong knowledge of reservation systems such as Opera Cloud PMS or similar

","

* Ability to work in a fast-paced environment with high attention to detail

","

* Passion for delivering outstanding customer service

","

* A proactive attitude with a willingness to learn new skills

","

* Excellent communication skills (verbal and written)

","

* Previous experience in Front Office or Reservations at a five-star hotel is highly desirable

"]",

  • Reservations Experience Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeGuestExperience Part time $26,656 - $81,920

    At Fink, we prioritize excellence in hospitality. As a Part-Time Reservations Agent, you will be responsible for handling reservation queries and delivering exceptional guest service in a fast-paced environment.About the RoleThis part-time position is ideal for individuals who thrive in dynamic environments and possess excellent communication skills. Your...

  • Reservations Sales Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExpert Full time $65,000 - $87,000

    As a Reservations Sales Agent at Rydges Resort Hunter Valley, you will be responsible for delivering exceptional customer service and ensuring seamless guest experiences.Key Responsibilities:Respond promptly and professionally to all guest inquiries and reservation requests via various channelsEfficiently process guest reservations, modifications, and...

  • Reservations Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $55,000 - $70,000

    Reservation Coordinator Role OverviewThis central reservations coordinator position involves managing bookings, making personalized recommendations and ensuring every guest feels welcome before they enter the venue. The ideal candidate will be a natural communicator with passion for hospitality, capable of working in fast-paced environments.Key...

  • Hotel Reservations Expert

    4 days ago

    Sydney, New South Wales, Australia beBeeReservation Full time $45,000 - $81,000

    Unlock your potential as a hotel reservations expert at W Sydney.We're seeking a dynamic and detail-oriented individual to support the handling of guestroom reservations. This role drives revenue and increases market share across rooms, beverage & food, spa, and other revenue-generating sources in line with our brand standards.As a key member of our team,...

  • Reservation Expert

    7 days ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $50,000 - $80,000

    Key Responsibilities:Assist guests in selecting the best options to suit their preferences and needs.Accurately input and maintain reservation details in our system.Inform guests about hotel services, current promotions, and special packages.Modify or cancel reservations as required, ensuring guest satisfaction.Work closely with the Front Office and Sales...

  • Reservations Expert

    5 days ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $70,000 - $85,000

    Job SummaryWe are seeking a highly skilled Reservations Manager to join our team.The successful candidate will be responsible for supervising and training reservations team members, ensuring that all guest interactions are of the highest standard. They will also be responsible for coordinating group bookings, managing room allotments, and providing...

  • Reservation Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $75,000

    Job Overview:The Reservations Agent plays a vital role in delivering exceptional guest experiences by processing reservations, cancellations, and amendments with accuracy and speed.This is an excellent opportunity for those who thrive in fast-paced environments, possess strong communication skills, and are eager to contribute to a dynamic team.Process FIT...

  • Reservations Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCommunication Full time $57,000 - $83,000

    Unlock ExperiencesJob Overview:We are seeking a skilled and enthusiastic Reservations Coordinator to join our team. As a key member of our reservations department, you will play a critical role in driving bookings and exceeding guest expectations.Your Key Responsibilities:Develop and maintain strong relationships with travel agents, event planners, and...

  • Personalized Reservation Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeReservation Full time $70,000 - $89,000

    Job SummaryWe are seeking a skilled Reservations Agent to join our team.This role involves efficiently managing guest reservations, responding to inquiries, and ensuring a seamless booking experience. As a key member of our hotel team, you will be responsible for providing exceptional customer service, maximizing room occupancy, and contributing to the...

  • Reservations Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $70,000

    **Job Description**","As a Reservations Coordinator, you will be responsible for overseeing the reservations of all three properties in our portfolio. Your key accountabilities will include maximising revenue by upselling and converting new enquiries, anticipating and exceeding guests' needs and expectations, and working in collaboration with all departments...