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Reservations Expert

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Sydney, New South Wales, Australia beBeeHospitality Full time $55,000 - $70,000
Reservation Coordinator Role Overview

This central reservations coordinator position involves managing bookings, making personalized recommendations and ensuring every guest feels welcome before they enter the venue. The ideal candidate will be a natural communicator with passion for hospitality, capable of working in fast-paced environments.

Key Responsibilities:
  • Manage bookings and reservations on SevenRooms software
  • Partner with marketing to develop new promotions and activations
  • Review reports, cross-check reservations, and collaborate with venues to deliver excellent customer experience

The day starts with a team introduction, followed by setting the atmosphere with music and addressing emails. Lunchtime offers options around the venue and local cafes. Afternoon tasks include reviewing reports and collaborating with venues.

Required Skills and Qualifications:
  • Experience in customer service and reservation systems is essential
  • Passion for hospitality and creating lasting memories is vital
  • Excellent organizational, communication and multitasking skills are required
  • Adaptability, proactivity and comfort in busy environments are essential

We are seeking an experienced Reservation Coordinator to join our Central Reservations Team on a full-time basis.