Technical Support Specialist

1 month ago

Sydney, New South Wales, Australia ServiceNow Full time
Job Description

As a Technical Support Specialist at ServiceNow, you will play a critical role in enabling our customers to achieve their goals through exceptional technical support. Your passion and knowledge of the ServiceNow Platform will be the driving force behind resolving complex issues and providing technical guidance to our customers.

Key Responsibilities:

  • Manage and resolve complex technical issues for our customers
  • Provide technical guidance and support to customers on the ServiceNow Platform
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical expertise in assigned areas of product functionality
  • Communicate effectively with customers and internal teams through various channels

Requirements:

  • 2+ years of experience in application technical support or software development
  • Strong knowledge of JavaScript development and troubleshooting
  • Experience working with authentication and user management systems, email infrastructure, web services, and data extraction technologies
  • Excellent written and verbal communication skills
  • Ability to work in a collaborative environment and prioritize multiple tasks

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Flexible work arrangements and work-life balance
  • A collaborative and inclusive work environment

Why ServiceNow:

ServiceNow is a company that values innovation, customer satisfaction, and employee well-being. We offer a dynamic and inclusive work environment that encourages collaboration, creativity, and growth. If you are passionate about delivering exceptional technical support and want to be part of a team that makes a difference, we encourage you to apply.

  • Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia Philips Full time

    Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Philips.About the RoleThis is an exciting opportunity for a recent graduate or experienced professional to embark on a career in technical support. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer...

  • Technical Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Remote Staff Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a highly skilled and dynamic Technical Support Specialist to join our team at Remote Staff. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, resolving technical issues, and ensuring customer...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia LEAP Legal Software Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our Client Care team at LEAP Legal Software. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, troubleshooting and resolving technical issues with our software, and maintaining a high level of product knowledge.Key...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesReview and troubleshoot customer issues,...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Remote Staff Full time

    **About the Role**Remote Staff is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients.Respond to technical support emails and phone calls in a timely and professional manner.Investigate and resolve complex technical...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleMicrosoft is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, helping them to resolve technical issues and improve their experience with our products.Key ResponsibilitiesProvide technical support to customers via...

  • Technical Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for resolving complex customer technical issues and providing exceptional support to our customers.Key ResponsibilitiesReview and troubleshoot customer issues to identify root causes and develop...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    Unlock your potential as a Technical Support Specialist at Microsoft, where you'll play a pivotal role in delivering exceptional customer experiences.About the RoleThis is an exciting opportunity to join our Customer Service & Support (CSS) team, where you'll be part of a dynamic group that builds trust and confidence for every person and organization...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia University of South Australia Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at the University of South Australia. This is an exciting opportunity to be part of a dynamic and innovative environment, where you will play a crucial role in supporting academic programs and research activities.As a Technical Support Specialist, you will be...

  • Technical Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Employsure Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at Employsure. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our staff, ensuring a seamless and efficient experience.Key Responsibilities:Provide technical support to staff via phone, email, and in-personDeploy...

  • Technical Support Specialist

    1 week ago

    Sydney, New South Wales, Australia ignite Full time

    At Ignite, we're looking for a highly skilled Technical Support Specialist to join our team.About the RoleA Service Desk Officer/Analyst is a crucial link between end-users and technical support teams. As a Technical Support Specialist, you will provide expert-level technical support and guidance to level 1 support and end-users for complex issues that...

  • IT Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    Job Title: IT Technical Support Specialist for MSPLocation: RemoteSalary: CompetitiveFiresoft People requires an IT Technical Support Specialist for our client, a leading IT Service Provider. The ideal candidate will work directly with clients to provide technical support and maintenance for their IT infrastructure.Key Responsibilities:Support and...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Clarrow Full time

    Technical Support Specialist - Japanese LanguageWe are seeking a dedicated and enthusiastic technical support specialist fluent in Japanese to join our technical support team. The successful candidate will play a crucial role in assisting Japanese-speaking customers by providing prompt and effective technical support.Key Responsibilities:Provide first-level...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Clarrow Full time

    Technical Support SpecialistWe are seeking a dedicated and enthusiastic technical support specialist fluent in Japanese to join our team. The successful candidate will play a crucial role in assisting Japanese-speaking customers by providing prompt and effective technical support.Key Responsibilities:Provide first-level and some second-level technical...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full time

    Job Overview:REAL TIME AUSTRALIA is seeking a skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will be responsible for managing and resolving challenging issues for our partners and customers. This includes developing subject matter expertise and collaborating with other team members in various technologies.Key...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia NTT DATA Full time

    OverviewNTT DATA, a leading global technology services provider, is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to our clients.Estimated Salary: $80,000 - $110,000 per yearJob DescriptionWe are looking for a highly motivated and detail-oriented Technical...

  • Technical Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Advanced Navigation Full time

    At Advanced Navigation, we're pushing the boundaries of innovation in AI robotics and navigation technology. Our team is dedicated to delivering exceptional customer experiences, and we're looking for a skilled Technical Support Specialist to join our ranks.As a Technical Support Specialist, you'll be the face of our company, providing expert technical...

  • Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia Philips Full time

    Job DescriptionThe Technical Support Specialist role at Philips involves providing technical assistance to customers, ensuring the smooth operation of our HealthTech products and services. As a key member of our team, you will be responsible for executing technical service requests, diagnosing issues, and implementing solutions.About the JobThis is an...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Hamilton Island Enterprises Full time

    Technical Support SpecialistHamilton Island Enterprises is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for various computer systems and software applications within the organization.The RoleThis position is responsible for...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Employsure Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our IT team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our staff, ensuring a seamless and efficient experience.Key Responsibilities:Provide 6-star customer service by resolving escalated Helpdesk Tickets.Operate and...