Senior Account Relationship Manager

4 days ago

Sydney, New South Wales, Australia Snap Inc. Full time
Role Overview

Snap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together.

The Company's three core products are Snapchat, an augmented reality platform, and AR glasses.

Job Summary

We are looking for a Senior Account Relationship Manager to join our team for a 12-month maternity contract.

You will work in a fast-paced environment, helping grow and nurture senior-level client relationships, analyzing and optimizing campaign performance, strategically planning branded and performance video campaigns, and leading complex platform work streams.

Key Responsibilities
  • Lead, manage, and proactively grow relationships with key clients and agency partners within the Tech and Streaming vertical.
  • Work closely with client partners to understand client goals and objectives to ensure delivery of exceptional customer service.
  • Proactively lead product update discussions, educate brands and agencies on Snap's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
  • Partner with client partners and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients through media plans.
  • Lead projects involving complex work streams and cross-functional collaboration (internally and externally).
  • Dive deep into campaign performance data; guide KPI-driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities.
  • Increase adoption and engagement of Snap's self-service platform and auction-based tools, providing ongoing technical support and real-time analysis.
  • Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category.
  • Host and report on weekly pacing and pipeline meetings with clients to determine upcoming launches and active campaign performance.
Requirements
  • Bachelor's degree in business, communications, marketing, or another related area of study.
  • 5+ years of experience in the digital media industry, with a focus on performance and brand marketing, ad-tech, or programmatic.
  • Strong analytical skills with experience analyzing campaigns and delivering actionable insights.
  • Expert understanding of performance marketing and key success metrics.
  • Deep understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies).
Compensation

$120,000 - $150,000 per annum, depending on experience.

Benefits

We offer a comprehensive benefits package, including paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success.

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