Community Focused Support Role

2 weeks ago

Albany, Western Australia beBeeCommunity Full time $70,572 - $78,376

**Customer Service Opportunity**

We are seeking a professional and customer-focused individual to join our team. This role involves assisting with community enquiries, processing payments, and providing library services to ensure a positive and efficient experience for all customers.

Working closely with the Corporate Services team, this role supports a range of administrative functions under the direction of the Manager Corporate Services and Coordinator Customer Service. We offer an excellent opportunity for someone with strong interpersonal and organisational skills who is looking to build their career in local government while serving our coastal communities.

  • Our team environment is supportive and we provide opportunities for professional development.
  • Our working location offers free parking.

This is an excellent opportunity to work in a dynamic team and contribute to the delivery of quality services to our community. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply.

Key Responsibilities:

  • Assisting with community enquiries and resolving customer issues.
  • Processing payments and maintaining accurate records.
  • Providing library services and promoting literacy programs.

Requirements:

  • Strong interpersonal and organisational skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.

Benefits:

  • Supportive team environment.
  • Opportunities for professional development.
  • Free parking at our working location.

Other Information:

  • Our team is committed to delivering quality services to our community.
  • We value diversity and inclusion in our workplace.

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