NDIS Support Coordinator

2 days ago

Albany, Western Australia Pivot Support Services Full time $60,000 - $80,000 per year

Albany WA and Great Southern

  • Remote office location considered – enquire within
  • Part-time, full-time negotiable
  • Join our NDIS team working alongside our current Support Coordinators and Occupational Therapist
  • NDIS worker clearance required
  • WWCC required
  • We are recruiting experienced support coordinators to join our team at Pivot Support Services to provide NDIS services to our community.
  • Reporting to the newly appointed NDIS manager

Introduction:

  • As a Support Coordinator within our NDIS team, you will play a vital role in empowering participants to understand and implement their NDIS plans, connect with appropriate services, and build the supports they need to thrive independently in their communities.
  • This flexible role offers opportunities for professional growth within a supportive, values-driven organisation committed to optimal client outcomes.

The role:

  • Providing client centred therapy, assessment and support planning
  • Advocate for client needs and ensure they receive high-quality, person-centred care
  • Achieving and maintaining organisational set KPIs
  • Service provider travel to clients in the community, school or home
  • Meet compliance requirements for the NDIS such as timely support plans, report writing, service agreements and other
  • Clinical case note recording for all service provisions
  • Provide assistance to link clients, their families and carers to supports available in the community
  • Liaise with service providers, community groups and other stakeholders to arrange and monitor client services
  • Regularly review and update client support plans to reflect changing needs and circumstances
  • Identify opportunities to improve service delivery

What we're looking for

  • Relevant tertiary qualification in community services, disability support or a related field
  • Experience in Support Coordination and/or NDIS is preferred
  • Strong understanding of the disability support sector and the NDIS
  • Excellent communication, interpersonal and advocacy skills - verbal and written
  • Ability to work collaboratively with a diverse range of stakeholders
  • Strong organisational and time management skills
  • Contribute effectively to fortnightly team meetings and be a team player
  • Be self-motivated, efficient and committed to optimal client care
  • Have a growth mindset and able to hit the ground running
  • Current driver's license
  • NDIS Worker Screening Check or willingness to undergo screening

What we offer

  • Competitive salary above SCHADS award rate (Level plus super and salary packaging options
  • Professional development opportunities and study assistance
  • Flexible work arrangements and leave options
  • Employee Assistance program and wellbeing initiatives

About us

Pivot Support Services is a leading provider of disability support services in the Great Southern region of Western Australia. Guided by our values of Respect, Integrity, Innovation and Excellence, we are committed to empowering our clients to promote their independence and dignity. Join our growing team and make a meaningful difference in the lives of those we serve.

Want to know more? Contact Kelly, Manager NDIS at or call for a confidential chat,.

Apply via Seek now to become Pivot Support Services' next Support Coordinator.

Applications close 4pm Friday 26th September 2025 and may be reviewed before the closing date, which is subject to change without notice.

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