Membership Services Representative

3 days ago


Melbourne, Victoria, Australia Zap Full time
About Zap Fitness 24/7

Zap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 locations across the country. We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their fitness goals.

Job Description

We are seeking a highly motivated and customer-focused Membership Services Representative to join our thriving Richmond Zap Club. As a key member of our team, you will be responsible for driving an exceptional member experience and building strong relationships with our customers.

The ideal candidate will have:

  • Proven experience in a fast-paced customer service role
  • Passion for health and fitness
  • Intermediate computer skills
  • Excellent communication and presentation skills
  • Ability to work autonomously
  • Availability to work Saturdays and some weekdays

In return, we offer:

  • Competitive hourly rate plus commission
  • Free gym membership
  • Additional benefits including anniversary leave days and a free gym membership for friends and family
  • Access to career opportunities with Asia Pacific's largest diversified fitness group

Elevate your professional and personal growth with access to our industry-leading learning and development content, including online courses and career development opportunities.

We welcome applications from diverse backgrounds and are committed to creating an inclusive work environment.



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