Membership Services Coordinator
4 days ago
We are seeking a dedicated Membership Services Consultant to join our team at Michael Page. As a key member of our team, you will play a crucial role in supporting membership acquisition and retention.
Key Responsibilities
- Enhance member engagement through digital tools, data collection, and follow-up procedures.
- Maintain accurate records of member interactions, including quote preparation and membership transitions.
- Handle customer inquiries related to membership status, benefits, and service offerings.
- Contribute to team KPIs, ensuring that targets for service delivery, customer engagement, and quality assurance are met.
- Engage in ongoing training and development, staying current with industry trends and internal policies.
- Analyze data and propose actionable improvements that elevate the member experience.
What We Offer
- A collaborative and unified team with a shared sense of purpose and community.
- A competitive salary of $69,000 incl superannuation.
- A hybrid role with a Melbourne CBD location.
- The opportunity to work with a not-for-profit organisation.
Requirements
We are looking for a dedicated and passionate individual with strong communication skills, attention to detail, and the ability to handle a fast-paced environment. If you are a team player with a passion for delivering excellent service, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}
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Membership Services Coordinator
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Melbourne, Victoria, Australia Michael Page Full time{"title": "Membership Services Consultant", "description": "About the RoleWe are seeking a dedicated Membership Services Consultant to join our team at Michael Page. As a key member of our team, you will play a crucial role in supporting membership acquisition and retention.Key ResponsibilitiesEnhance member engagement through digital tools, data collection,...
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