Robotics Integration Engineer, Technical Lead

2 days ago


Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full time
About the Role

We are seeking a highly skilled Robotics Change Management Engineer to join our team at Amazon Support Services Pty Ltd - D05. This role is a fantastic opportunity for an experienced professional to utilize their technical expertise in system configurations, service integrations, and testing of software deployed at Amazon Installations around the world.

Key Responsibilities
  • Oversee multiple robotics implementation, upgrade, and enhancement projects ensuring program goals are met; identifying opportunities for continuous improvement and driving change.
  • Collect Voice of the Customer (VOC) data and share success stories during lessons learnt workshops and review with cross-functional partners in Engineering and Operations to demonstrate value and efficiency.
  • Create and maintain problem resolution procedures and identify need for new tools to support existing solutions.
  • Leverage existing guides, task lists, and configuration processes, systems, and tools to deploy Software at Amazon Robotics sites around the world.
  • Monitor queues and respond to issues within defined SLAs.
Requirements
  • 4+ years of quality assurance engineering experience
  • Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
  • Working knowledge of Process improvement methodology (Six Sigma, TQM, Kai-zen and Lean manufacturing methodology)
  • Experience working with AWS services such as S3, EC2, SNS, SQS
  • Knowledge and/or working experience with Linux (RHEL, Ubuntu)
Preferred Qualifications
  • Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
  • Certified in AWS services (Cloud Practitioner, Solutions Architect)
  • Certified in Process improvement methodology (Six Sigma, TQM, Kai-zen and Lean manufacturing methodology)
  • Certified in Linux Red Hat
Compensation

The estimated salary range for this position is AU$120,000 - AU$180,000 per year, depending on experience and qualifications.



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