Administrative Support Specialist

1 week ago

Perth, Western Australia Myhomecare Full time

At Myhomecare, you will be part of a dynamic team of dedicated professionals who support older Australians to continue living in their homes longer.

We are seeking an enthusiastic and organised Administrative Support Specialist with knowledge or experience in the Aged Care sector to join our excellent reception and administration team in West Perth.

Job Description:
  • Provide administrative support for various functions, as directed by the Team Leader.
  • Serve as a key point of contact between Myhomecare, clients, carers, employees, and the healthcare network.
  • Ensure seamless operation of Myhomecare's administration systems.
  • Handle incoming calls and office guests professionally and efficiently.
  • Direct calls and enquiries to the appropriate internal contacts while providing exceptional customer service.
  • Address client complaints in a professional and timely manner.
  • Maintain awareness of team and company goals to contribute towards achieving them.
  • Act as a brand ambassador for Myhomecare by promoting the organisation and its services.

We require someone with:

  • Knowledge of Home Care Packages, Commonwealth Home Support Program, and other home care funding programs.
  • Proven experience in administration and/or reception roles.
  • Proficiency in Microsoft Office Suite and ability to learn new software.
  • The right to work in Australia.
  • National Police Clearance or willingness to obtain (Myhomecare will organise via WorkPro at no cost).
What We Offer:
  • A role with true purpose: make a difference in people's lives every day.
  • Benefits & perks: special program rewards hard work with discounts to a broad range of brands.
  • Opportunity to grow: up-skilling opportunities, training, and networking.
  • Flexibility: work within an organisation leading the way in providing care to older Australians with a national footprint.
  • Supportive team with positive culture.

This is an exciting opportunity to apply your skills and help people in your community. Estimated salary: AU$65,000 - AU$75,000 per year, depending on experience and qualifications.

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