Customer Service Team Member

2 weeks ago


Canberra, ACT, Australia Murrays Full time

About Murrays

Murrays is a proud 100% Australian family-owned business with over 50 years of experience in providing exceptional customer service. Our commitment to excellence has earned us a reputation as one of the leading transportation companies in the country.

Salary: $25-$35 per hour (negotiable)

We are currently seeking a Customer Service Consultant to join our team in Canberra. As a key member of our customer service team, you will play an essential role in ensuring that our customers receive the best possible service.

Job Description:

As a Customer Service Consultant, your primary responsibilities will include:

  • Providing exceptional customer service to our clients
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Working effectively in a team environment to achieve sales and customer satisfaction goals
  • Maintaining accurate records and reporting on customer interactions

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A strong background in customer service, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of Microsoft Office applications

Benefits:

In addition to a competitive salary, we offer:

  • A comprehensive Employee Assistance Program for you and your family members
  • Opportunities for career advancement and professional growth
  • On-the-job training and support from experienced colleagues

What We Offer:

Murrays is committed to providing a positive and supportive work environment that fosters growth and development. We believe in recognizing and rewarding our employees' hard work and dedication. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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