Executive Guest Services Lead
2 weeks ago
The role of a Front Office Supervisor involves leading the front desk team to provide exceptional guest services. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong focus on customer satisfaction.
Key Responsibilities:- Answer incoming calls and respond to guest inquiries in a timely manner.
- Create, amend, and cancel reservations according to hotel policies and procedures.
- Provide accurate information about the hotel's facilities, services, and surrounding area.
- Transfer calls and leave messages for team members as needed.
- Assist guests with their needs and resolve any issues that may arise during their stay.
- Train GSA team members on new procedures and policies.
- Ensure that all team members are meeting performance standards regarding reservations, answering calls, responding to guest requests/queries, and property knowledge.
- Provide constructive feedback to associates on their performance and discuss areas for improvement with the front office manager or duty manager.
- Attend training sessions and meetings to stay up-to-date on the latest developments in the industry.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A supportive and collaborative work environment.
- Recognition and rewards for outstanding performance.
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Strategic Guest Services Leader
2 weeks ago
Canberra, ACT, Australia beBeeLeadership Full time $55,000 - $60,000Job Title:Guest Service ManagerJob Description:We are seeking a skilled Guest Service Manager to lead our Front Office Team in delivering exceptional service experiences. This is an exciting opportunity to work with a dynamic team and contribute to the success of our establishment.The successful candidate will be responsible for handling guest queries and...
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Guest Services Specialist
2 weeks ago
Canberra, ACT, Australia beBeeAttendant Full time $42,154 - $45,785Room Attendant Job DescriptionWe are seeking a highly motivated and detail-oriented Room Attendant to join our dedicated housekeeping team at Peppers Gallery Hotel.As a Room Attendant, you will be responsible for maintaining high cleanliness and productivity standards, providing exceptional guest service, and working collaboratively with your team to ensure...
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Guest Experience Team Lead
2 weeks ago
Canberra, ACT, Australia beBeeLeadership Full time $75,000 - $95,000The role of an Experience Leader is a vital part of the store's leadership team, ensuring guests receive an exceptional experience in our stores every day.Job SummaryThis position involves leading from the floor and building, managing, and developing team members to create a positive work environment.Establish and foster a respectful and inclusive team...
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Guest Service Officer
2 weeks ago
Canberra, ACT, Australia Hyatt Hotel Canberra Full timeSummaryAbout Park Hyatt CanberraFinding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.This is your chance to work with exclusive...
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Guest Experience Team Lead
2 weeks ago
Canberra, ACT, Australia beBeeManager Full time $110,000 - $130,000Job Summary:The Guest Experience Manager role is an essential part of the store leadership team. This position ensures guests receive a quality experience in our stores every day.Key Responsibilities:Establish and foster a respectful and inclusive work environment that values diversity.Lead from the floor to assess and fulfill the needs of the business,...
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Canberra - Guest Service Agent
2 weeks ago
Canberra, ACT, Australia Qt Full timeFront Office | Listed 22 JuneQT Canberra - Guest Service AgentLocation- ACTWork type- Full timeBrand- QTAbout the business- Our passion is people. Designers, housekeepers and chefs, DJ's, engineers, porters, baristas and accountants. We're for the passionate. The progressive. We include. We nurture talent and promote internally. When you work here, you don't...
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Guest Service Team Member
3 weeks ago
Canberra, ACT, Australia Assetlink Full timeAssetlink Canberra, Australian Capital Territory, AustraliaOverviewAssetlink is hiring for the role of Guest Service Team Member at Assetlink. This position is based at QIC Canberra Centre in the Australian Capital Territory and is on a casual basis.The RoleThe Customer Service Team Member plays an integral role in the guest experience as the first point of...
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Guest Service Team Member
3 weeks ago
Canberra, ACT, Australia Assetlink Full timeAssetlink Canberra, Australian Capital Territory, AustraliaOverviewAssetlink is hiring for the role of Guest Service Team Member at Assetlink. This position is based at QIC Canberra Centre in the Australian Capital Territory and is on a casual basis.The RoleThe Customer Service Team Member plays an integral role in the guest experience as the first point of...
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Executive Chef
2 weeks ago
Canberra, ACT, Australia beBeeChef Full time $50,000 - $100,000Job Opportunity: Executive ChefWe are seeking a seasoned and skilled Executive Chef to join our kitchen team. As an experienced culinary professional, you will be responsible for leading the preparation and presentation of high-quality food experiences for our guests.The successful candidate will have excellent leadership skills, with the ability to motivate...
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Executive Director
2 weeks ago
Canberra, ACT, Australia Brown & Chase Executive Search | Horton International Full time1 day ago Be among the first 25 applicants Direct message the job poster from Brown & Chase Executive Search | Horton International Partner and COO Brown & Chase/Horton International Executive Director – National Advocacy | Automotive Sector | Canberra The Motor Trades Association of Australia (MTAA) is seeking a strategic and politically astute Executive...
