High-Tech Rail Maintenance Specialist
1 week ago
We are seeking a skilled High-Tech Rail Maintenance Specialist to join our team in Queensland or Kent Town. This full-time position offers a competitive remuneration package and opportunities for career growth.
Job OverviewThe successful candidate will be responsible for developing and maintaining strong relationships with internal and external customers, driving customer satisfaction through service excellence, and installing, maintaining, and repairing wayside monitoring equipment (Vision and Acoustic systems) in the rail industry.
Key Responsibilities:- Mandatory requirement to be able to travel frequently and work in the field.
- Perform preventative maintenance in accordance with company standards, compliance standards, and customer requirements.
- Ensure timely completion of Service Requests including the associated service ticket closure requirements and timesheets.
- Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards, and customer requirements.
- Update and maintain asset management records and register.
- Provide timely and professional support to customers in the form of routine system and data quality monitoring, technical support – remote and infield, routine site visits, non-routine (corrective) site visits, software deployment, and new system installation.
- Customer focused work ethic.
- Ability to follow and enforce quality processes.
- Educated in Electronic / Electrical Engineering, Electronics Technician or equivalent electrical trade.
- Strong mechanical aptitude is required.
- The role will have a strong focus on Electronic, Vision, Laser, and acoustic systems.
- Networking & PC skills experience is required.
- Experience working in the rail industry or equivalent heavy industry/technical industry.
- Excellent English verbal and written communication skills.
- Ability to synthesize complex issues and communicate in simple messages.
- Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers).
- Excellent organizational and time management skills.
- The ability to travel across Australia & NZ is required. Global travel may be required to support installation works.
- Possess a valid Australian C Class Drivers License.
- Competency in the installation, setup, maintenance, and troubleshooting of software, electrical, and mechanical systems.
- Competency in the use of common mechanical and electrical discipline hand tools.
- Competency in the use of Microsoft Windows operating systems and the Microsoft Office suite of products.
- Ability to create formal documentation: e.g. information request responses, quotations, work instructions, product documentation.
- The ability to work under pressures of weekly, monthly, and project deadlines.
- Installation, configuration, and maintenance of server systems including operating systems.
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. With nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, we offer unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Our company is focused on performance that drives progress, creating transportation solutions that move and improve the world.
Benefits- Permanent full-time position.
- Rewards & Recognition Program.
- Discounted health insurance with Medibank.
- Novated Leasing with Custom Fleet.
- Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels, etc.
- Access to our Employee Assistance Program.
- Able to think critically and solve problems effectively.
- Strong communication and interpersonal skills.
- Experience working in a team environment.
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