Business Administration Traineeship
5 months ago
**About Maxima**:
Maxima is a leading Group Training Organisation - we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future.
**Your Host Employer**:
Our Host Employer are qualified and experienced insurance brokers, they work tirelessly to provide thousands of Australians with the highest level of protection for themselves, their business and the things they hold dear. For more than three decades they have been working diligently to ensure every client receives a friendly, professional, customised service.
**Benefits**:
- Earn while you learn with no study debt
- Supported by a dedicated Maxima Consultant
- Receive a nationally recognised qualification
**The Role**:
Maxima, and our Host Employer, are looking for a dedicated individual to undertake a Business Administration Traineeship.
This 18-month fulltime position, located within the eastern city fringe, will enable you to develop relevant skills and knowledge within the industry through working hands-on, and support this with study on-the-job towards a nationally recognised
**Certificate III in Business.**
**Duties Include**:
- Answer incoming calls
- Respond to internal and external enquiries
- Generate and follow up quotes
- Prepare client correspondence
- Provide updates on client status reports
- Assist with customer complaints, escalating where required
- Additional administrative duties including board room preparation and stationery maintenance
**About You**:
- Passion for creating a positive customer experience
- Proficient communication skills, both verbal and written
- High attention to detail
- Effective time management skills
**Role Requirements**:
- Previous customer service experience (highly desirable)
- National Police Clearance (or willing to obtain)
- Strong computer knowledge
**How to Apply**:
Recent school leavers are encouraged to apply.
National Traineeship wages and conditions apply.
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