Electrical Systems Specialist
1 week ago
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. With nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services.
SalaryThe estimated salary for this role is AU$85,000 - AU$110,000 per annum, depending on location and experience.
Job DescriptionThis full-time position offers a competitive remuneration package, including:
- A permanent position with comprehensive benefits;
- Rewards & Recognition Program;
- Discounted health insurance with Medibank;
- Novated Leasing with Custom Fleet;
- Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc;
- Access to our Employee Assistance Program.
The successful candidate will be responsible for:
- Developing and maintaining strong relationships with internal and external customers;
- Driving customer satisfaction through service excellence;
- Installing, maintaining and repairing wayside monitoring equipment (Vision and Acoustic systems) in the rail industry;
- Performing preventative maintenance in accordance with company standards, compliance standards and customer requirements;
- Ensuring timely completion of Service Requests, including associated service ticket closure requirements and timesheets;
- Updating and maintaining asset management records and register;
- Providing technical support to customers, including routine system and data quality monitoring, technical support – remote and infield, routine site visits, and non-routine (corrective) site visits;
- Identifying, testing and implementing new / alternative / replacement components for the KinetiX suite of products;
- Producing technical documentation / procedures;
- Developing good working relationships with customers and leveraging these to assist in developing new and repeat business;
- Helping establish, improve and maintain quality control processes and systems and documentation;
- Retaining ownership of the service requests and problems until they are resolved.
To be successful in this role, you will need:
- A customer-focused work ethic;
- The ability to follow and enforce quality processes;
- Electronic / Electrical Engineering, Electronics Technician or equivalent electrical trade qualification;
- Strong mechanical aptitude;
- Experience working in the rail industry or equivalent heavy industry/technical industry;
- Excellent English verbal and written communication skills;
- Ability to synthesize complex issues and communicate in simple messages;
- Solid problem-solving skills;
- Excellent organizational and time management skills;
- A valid Australian C Class Drivers License;
- Competency in the installation, setup, maintenance and troubleshooting of software, electrical and mechanical systems;
- Competency in the use of common mechanical and electrical discipline hand tools;
- Competency in the use of Microsoft Windows operating systems and the Microsoft Office suite of products.
This role offers a range of benefits, including:
- Permanent full-time position;
- Competitive remuneration;
- Rewards & Recognition Program;
- Discounted health insurance;
- Novated Leasing;
- Lifestyle discounts;
- Access to our Employee Assistance Program.
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