Senior Customer Relationship Developer

5 days ago

Sydney, New South Wales, Australia beBeeAccount Full time $80,000 - $120,000
Key Account Manager Job OpportunityAbout the Role:

We are seeking a highly skilled and experienced Key Account Manager to join our team, supporting strategic growth within the FMCG sector. This role offers an exciting opportunity to lead key customer relationships and drive revenue growth through innovative logistics solutions.

Main Responsibilities:
  • Customer Relationship Building: Establish and maintain strong, trust-based relationships with key clients, ensuring high levels of engagement and satisfaction.
  • Strategic Account Planning: Develop and execute comprehensive account plans to achieve revenue targets and foster long-term partnerships.
  • Sales Growth and Revenue Enhancement: Drive upselling and cross-selling initiatives, negotiate contracts, and secure profitable outcomes.
  • Service Excellence: Lead service reviews, resolve issues proactively, and advocate for client needs across internal teams.
  • Market Insight and Analysis: Monitor industry trends and competitor activity to inform strategic decisions and enhance our competitive position.
Requirements:
  • A bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
  • Proven experience in account management or business development within a high-performance, customer-focused environment.
  • Direct experience in the logistics, supply chain, or transport industry is essential, with a strong understanding of contract logistics operations and service delivery models.
  • Strong communication, negotiation, and analytical skills, with the ability to influence outcomes and build long-term client relationships.
  • Proficiency in CRM platforms and Microsoft Office.
  • A strategic mindset and the ability to collaborate effectively across cross-functional teams.

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