Strategic Client Partnerships Lead

2 weeks ago


Melbourne, Victoria, Australia beBeeClient Full time $120,000 - $260,000
Customer Success Account Manager

The ideal candidate will bring the right mix of experience and mindset: confident in their account management skills, proactive in solving problems, and able to build strong relationships across all levels.

  • Lead a portfolio of 25+ clients, building strong, long-term partnerships
  • Act as a strategic advisor to your clients, helping them scale their online operations and achieve their goals
Key Responsibilities

This role involves:

  • Conducting regular business reviews and performance reporting
  • Tracking and analysing client performance against agreed KPIs and contractual scope
Requirements

To succeed in this role, you'll need:

  • Minimum 3 years' experience in account management or customer success
  • Proven ability to gather client requirements and scope new solutions

Reliable transport is required due to limited public transport options nearby.



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