Distinguished Client Advocate

3 days ago

Canberra, ACT, Australia beBeeCustomerSuccess Full time $90,000 - $110,000
Customer Success Professional

We are seeking a highly skilled Customer Success Professional to join our organization. This key member will work closely with clients to understand and utilize our digital platform.

Key Responsibilities:

  • Provide comprehensive training and support to clients on our platform.
  • Collaborate with clients to develop and update models that represent real-world systems.
  • Design and deliver workshops to define client needs and organize information.
  • Work in tandem with internal teams to ensure client feedback informs platform enhancements.
  • Share client insights with the team to improve overall success.

We welcome applicants from diverse backgrounds, including those new to tech or defence industries. Our ideal candidate is a strong communicator who excels at working collaboratively and is adept at learning new tools.

Bonus qualifications include experience in customer support, consulting, or analysis roles, familiarity with systems thinking, and STEM-related education.

Why You'll Thrive Here:

  • Opportunity to work with a dynamic organization.
  • Chance to make a meaningful impact on client success.
  • Collaborative environment that fosters growth and development.

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