Retail Experience Specialist

2 days ago


Brisbane, Queensland, Australia beBeeFeedback Full time $30,000 - $60,000
Customer Service Reviewer Position

We are seeking a dedicated individual to provide valuable feedback to clients by visiting retail outlets and reporting on store presentation, service quality, sales techniques, cleanliness, and other observations.

This role involves posing as a customer, making detailed observations, and completing online surveys about the experience.

Key Responsibilities
  • Visit retail outlets as a customer and observe store presentation, service quality, sales techniques, cleanliness, and related factors.
  • Provide detailed, objective observations based on your experience.
  • Complete online surveys to report observations.
  • Maintain reliability, honesty, and timely submission of surveys.
Required Qualifications
  • Eye for detail and good memory.
  • Reliable with strong communication skills.
  • Access to the internet.

The number of assignments depends on your availability, ability to successfully complete tasks, location, willingness to travel, flexibility, and reliability. Surveys take from 10 minutes to 1 hour to complete.

We have been helping leading retail brands understand the customer experience for over 20 years. You can become a valued contributor in this effort.

What We Offer
  • Flexible assignments based on your availability.
  • Opportunity to work with reputable clients.
  • Chance to develop your observation and writing skills.


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