Retail Experience Specialist

3 days ago


Brisbane, Queensland, Australia beBeeMarketing Full time $90,000 - $105,000
Job Title: Retail Marketing Coordinator

We are seeking a highly skilled and creative Retail Marketing Coordinator to join our team. This role is responsible for driving retail success by delivering impactful campaigns, seamless store openings, and effective centre partnerships.

Key Responsibilities:
  • Manage print and collateral requirements, supplier, and centre marketing relationships
  • Brief, develop, and deliver creative concepts for events, promotions, campaigns, and store marketing
  • Coordinate timelines, logistics, and approvals to ensure collateral and campaign execution is on brand and on time
  • Maintain global collateral packs and store marketing assets to ensure accuracy and consistency
  • Drive sustainable and innovative print and collateral solutions aligned to our brand values
  • Lead end-to-end marketing for store openings, refits, relocations, and closures
  • Manage in-store, external, and digital screen content to support retail strategies, engagement, and conversion
  • Track and confirm centre marketing activity, strengthening partnerships to maximise awareness and traffic
Requirements:
  • Retail expertise with strong grasp of customer needs in fast-paced environments
  • Strategic agility to adapt quickly, spot opportunities, and deliver innovative solutions
  • Effective communication skills, able to tailor messaging for varied stakeholders
  • Multitasking and organisation skills, managing multiple projects and deadlines while maintaining quality
  • Stakeholder engagement skills, building and maintaining collaborative relationships across teams and external partners
  • Creativity and innovation to bring fresh ideas for campaigns, activations, and collateral that align with brand values
  • Results orientation, focused on execution to drive awareness, traffic, and sales outcomes
Our Commitment:

We're committed to creating a workplace where everyone feels valued and included. We welcome applications from people of all backgrounds and encourage candidates who may need special accommodations during the recruitment process to let us know how we can support them.



  • Brisbane, Queensland, Australia beBeeRetail Full time

    Job Title: Retail Experience SpecialistAre you a meticulous observer with excellent communication skills? Do you enjoy interacting with customers and providing valuable feedback?This is an exciting opportunity to join our team as a Retail Experience Specialist. As a key member of our customer service team, you will be responsible for visiting retail outlets...


  • Brisbane, Queensland, Australia beBeeCustomerCentricity Full time $40,000 - $80,000

    Job DescriptionThe Retail Experience Specialist plays a pivotal role in delivering exceptional customer experiences within our retail environment. As a key member of the sales team, you will have the opportunity to expand your skills in a dynamic and fast-paced setting where no two days are the same.We are committed to providing an outstanding in-store...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,800

    Customer Service Reviewer PositionWe are seeking an experienced Customer Service Reviewer to visit retail outlets and provide detailed feedback on store presentation, service, selling skills, and cleanliness. This role involves posing as a customer to make observations about the experience and then completing a survey online. The ideal candidate will have...

  • Retail Consultant

    3 days ago


    Brisbane, Queensland, Australia beBeeCustomer Full time $76,515 - $78,000

    Customer Service Operations LeadRetail Consultant role available for customer service experienced candidates to lead operations and elevate client experience.About the RoleWe seek a retail consultant with proven customer service skills to drive operational efficiency, improve call handling times, first-contact resolution, and overall service quality.Main...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000

    Customer Service Reviewer is a vital role that requires attention to detail and strong communication skills. You will be visiting retail outlets, posing as a customer, and making detailed observations about your experience. This includes evaluating the store presentation, service, selling skills, and cleanliness. Your findings will then be recorded in an...


  • Brisbane, Queensland, Australia beBeePassion Full time $55,000 - $75,000

    Customer Experience SpecialistWe are seeking dedicated and fashion-forward individuals to deliver exceptional customer experiences and contribute to the success of our new concession locations across the country.About the RoleThis is an exciting opportunity to work with a renowned lifestyle brand. As a Customer Experience Specialist, you will collaborate...


  • Brisbane, Queensland, Australia beBeeFeedback Full time $30,000 - $60,000

    Customer Service Reviewer PositionWe are seeking a dedicated individual to provide valuable feedback to clients by visiting retail outlets and reporting on store presentation, service quality, sales techniques, cleanliness, and other observations.This role involves posing as a customer, making detailed observations, and completing online surveys about the...


  • Brisbane, Queensland, Australia beBeeCustomer Full time

    Customer Service Reviewer PositionWe are seeking highly motivated and detail-oriented individuals to join our team as Customer Service Reviewers.The primary responsibility of this role will be to conduct thorough reviews of retail store presentations, services, and overall customer experiences. To accomplish this, you will pose as a customer, making detailed...


  • Brisbane, Queensland, Australia beBeeEmpathy Part time $45,000 - $60,000

    Customer Experience SpecialistAs a Customer Experience Specialist, you will be responsible for creating an exceptional experience for our customers in our retail spaces.You will engage with customers, understand their needs and provide tailored product recommendations to enhance their shopping experience.In this role, you will drive commercial outcomes...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $70,000

    Job Title: Passenger Service AgentAbout the RoleWe are seeking a reliable and detail-oriented individual to join our team as a Customer Service Reviewer.Key ResponsibilitiesPose as a customer and make detailed observations about your experience at retail outletsComplete surveys online about your experience, providing valuable feedback to...