Retail Experience Specialist

4 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000

Customer Service Reviewer is a vital role that requires attention to detail and strong communication skills. You will be visiting retail outlets, posing as a customer, and making detailed observations about your experience. This includes evaluating the store presentation, service, selling skills, and cleanliness. Your findings will then be recorded in an online survey.

Key Responsibilities:
  • Visit retail outlets and observe customer experiences
  • Evaluate store presentation, service, selling skills, and cleanliness
  • Record observations in an online survey
Requirements:
  • Eye for detail and good memory
  • Strong communication skills
  • Access to the internet
  • Reliability, flexibility, and willingness to travel
Benefits:
  • Opportunity to provide valuable feedback to clients
  • Chance to develop observational and recording skills
  • Flexible work arrangements
What We Offer:

For over 20 years, we have been helping leading retail brands understand the customer experience. As a Customer Service Reviewer, you will play a crucial role in shaping our clients' success. If you are reliable, flexible, and possess excellent communication skills, we encourage you to apply.



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