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Retail Experience Specialist
2 weeks ago
We are seeking an experienced Customer Service Reviewer to visit retail outlets and provide detailed feedback on store presentation, service, selling skills, and cleanliness. This role involves posing as a customer to make observations about the experience and then completing a survey online. The ideal candidate will have excellent communication skills, be reliable, and have access to the internet.
Key Responsibilities:- Visit retail outlets and conduct thorough observations of store presentation, service, and selling skills.
- Complete surveys online about the experience.
- Provide detailed and accurate feedback to help improve customer service.
- Excellent communication and observation skills.
- Reliability and flexibility to work on assignments as needed.
- Access to the internet for completing surveys.
- Opportunity to work with a variety of retail brands and gain experience in customer service.
- Flexibility to work on assignments at your own pace.
Our company has been helping leading retail brands understand customer experiences for over 20 years.
