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Cronulla Hotel Operations Manager
1 month ago
About Rydges Cronulla
Rydges Cronulla is a leading hotel in the heart of Cronulla Beach, offering a unique coastal workplace with fresh décor, locally crafted dining, and fantastic ocean views.
About the Role
As the Hotel Duty Manager, you will be responsible for the day-to-day smooth and efficient operation of the hotel, ensuring the highest level of efficiency and guest satisfaction while maximizing rooms and other related revenue.
Key Responsibilities
- Manage the front office operations, including check-in, check-out, and guest services.
- Ensure the highest level of guest satisfaction through effective communication and problem-solving.
- Maximize revenue through effective room management and upselling opportunities.
- Lead and motivate the front office team to achieve exceptional results.
What We Offer
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at Rydges hotels.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our Rydges network.
- Local community involvement, volunteering and charitable giving.
Requirements
- A strong background in Front Office operations, with previous supervisory or management experience preferred.
- Confidence resolving guest feedback and complaints.
- Outstanding written and verbal communication skills.
- The ability to multi-task and work under pressure.
- Impeccable attention to detail.
- Strong leadership skills and clear communication.
How to Apply
If you're interested in this exciting opportunity, please visit our website to learn more and apply.