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Cronulla Hotel Operations Manager

1 month ago


Sydney, New South Wales, Australia Rydges Full time

About Rydges Cronulla

Rydges Cronulla is a leading hotel in the heart of Cronulla Beach, offering a unique coastal workplace with fresh décor, locally crafted dining, and fantastic ocean views.

About the Role

As the Hotel Duty Manager, you will be responsible for the day-to-day smooth and efficient operation of the hotel, ensuring the highest level of efficiency and guest satisfaction while maximizing rooms and other related revenue.

Key Responsibilities

  • Manage the front office operations, including check-in, check-out, and guest services.
  • Ensure the highest level of guest satisfaction through effective communication and problem-solving.
  • Maximize revenue through effective room management and upselling opportunities.
  • Lead and motivate the front office team to achieve exceptional results.

What We Offer

  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at Rydges hotels.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our Rydges network.
  • Local community involvement, volunteering and charitable giving.

Requirements

  • A strong background in Front Office operations, with previous supervisory or management experience preferred.
  • Confidence resolving guest feedback and complaints.
  • Outstanding written and verbal communication skills.
  • The ability to multi-task and work under pressure.
  • Impeccable attention to detail.
  • Strong leadership skills and clear communication.

How to Apply

If you're interested in this exciting opportunity, please visit our website to learn more and apply.