Cronulla Hotel Front Office Supervisor
4 weeks ago
About Rydges Cronulla
Rydges Cronulla is a unique coastal workplace located on Cronulla Beach, offering a refreshing down-to-earth approach to hospitality. Our hotel provides genuine local experiences with quality essentials and a 'too easy' service.
About the Role
The Hotel Duty Manager is responsible for the day-to-day smooth and efficient operation of the hotel. This role ensures the highest level of efficiency and guest satisfaction are achieved while maximizing rooms and other related revenue.
Key Responsibilities
- Ensure the highest level of efficiency and guest satisfaction are achieved
- Maximize rooms and other related revenue
- Responsible for the day-to-day smooth and efficient operation of the hotel
Requirements
- Strong background in Front Office operations
- Previous supervisory or management experience is preferred
- Confidence resolving guest feedback and complaints
- Outstanding written and verbal communication skills
- The ability to multi-task as well as work under pressure
- Impeccable attention to detail
- Strong leadership skills and clear communication
- Experience with Opera PMS is preferred. Group reservation experience an advantage
Benefits and Perks
At Rydges, we offer a range of benefits and perks to our staff, including incredible team member discounts, 50% off stays at EVT hotels, and rapid career growth opportunities through our EVT network.
Why Rydges Cronulla?
Rydges Cronulla is a great place to work, with a unique coastal workplace and a refreshing down-to-earth approach to hospitality. We offer a range of benefits and perks to our staff, and we're committed to making a positive impact on our people, communities, and environment.
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