
Transaction Settlement Specialist
1 week ago
The settlements team plays a crucial role in ensuring retail contracts are thoroughly checked and accurate before activation. You will collaborate with internal sales staff and external partners to facilitate day-to-day operations.
This role requires working on Saturdays from home (7:30am-4pm) with an additional day off during the week as compensation.
- Provide exceptional customer service to dealerships, promoting a positive attitude and message.
- Evaluate customer documentation for compliance with regulations, legislation, and policies.
- Foster business efficiency by driving change and improving processes.
- Cater to daily transactions within required time frames, implementing corrective actions when necessary.
- Work alongside internal stakeholders, including Business Development Managers and Account Managers, to ensure timely and efficient transaction reviews and settlement.
- Assist stakeholders with post-settlement queries and issues.
- Review practices and processes to drive improvements aligned with organisational policy and legislative requirements.
- A strong attention to detail and work ethic, fostering a culture of best practice.
- Passion for high-performance results within your team.
- Previous experience in finance and services or regulated environments, preferred.
- Customer-focused with strong communication skills and adaptability.
- Degree qualification preferred.
You will contribute to delivering service excellence to customers and achieving best practice, aligning with our pursuit of being the financier of choice.
We strive to create a diverse and inclusive workplace where employees feel valued, respected, and empowered to reach their full potential.
Pursue a fulfilling career with Nissan Financial Services.
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