Senior Biomedical Engineer

3 weeks ago

Brisbane, Queensland, Australia Philips Full time

About the Role


This is a key opportunity to join the Philips team as Field Service Engineer on this deployable health capability programme. As a Biomedical Equipment Technician, you will be responsible for performing maintenance activities, conducting inspections, and providing engineering support to our customer.



Key Responsibilities



  • Execute technical service to requests, problems, or planned service activities.
  • Accurately document service records inclusive of diagnostics, resolution & test procedures and case status using the service management system.
  • Actively involved in customer escalations, complaints (safety / non-safety related) or feedback, following agreed processes to ensure that information is captured accurately as possible, managing associated action plans to completion.
  • Be technically competent as a Biomed engineer to manage all support aspects of the contract for all products offered under Philips workshare in JP2060.
  • Maintain a high level of knowledge through continual training and development and keeping up to date of new technologies relevant to your area of focus and take on new technology.
  • Be able to work reasonable additional hours outside business hours at such times as are necessary to efficiently and effectively carry out the job role as defined by Philips from time to time.
  • Assist with various logistical, operational, and order processing tasks as well as timely processing of any customer purchase orders.
  • Manage shipments, track and record shipment details, and proactively follow up with sub-suppliers on order fulfillment to ensure accuracy and timely delivery.
  • Collaborate with Philips and third-party suppliers to ensure that products are delivered in a timely manner, with all necessary documentation and in compliance with contractual agreements.


Requirements



  • A degree-level education or equivalent experience in Biomedical engineering, Electrical Engineering or experience as an Engineer in the Australian Defence Force specialising in Communications Electronics, RADAR, Instrumentation or Avionics.
  • Experience in customer-facing service engineering background within the medical equipment industry would be ideal.
  • Proficiency in using order management and logistics software and knowledge of supply chain processes and delivery schedules is highly advantageous.
  • Strong IT skills, and the ability to work in a fast-paced environment.
  • To be successful, you will be required to hold a full AU drivers license and be an Australian citizen. Police checks and Military clearance checks will be required.


About Philips


We are a health technology company committed to improving people's lives through innovation and technology. We are dedicated to creating a work environment that is inclusive and respectful, and we encourage people from all backgrounds to apply.


Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran or disability status.


We're living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply. Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.



Work Location


This role will be based in Bundamba, where you will deliver service at the Deployable Health Capability Support Centre. There will be travel required when needed to various Defence establishments within Australia.


What You'll Need to Succeed


In this role, you will need to hold a full AU drivers license and be an Australian citizen. You will also need to undergo Police checks and Military clearance checks.


Why Philips?


We are a health technology company committed to improving people's lives through innovation and technology. We are dedicated to creating a work environment that is inclusive and respectful, and we encourage people from all backgrounds to apply.


Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran or disability status.



How to Apply


Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.



Equal Opportunities Employer


Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within.



Reconciliation Action Plan


We're living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.


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