Front Office and F&B Service Associate

3 weeks ago


Perth, Western Australia Marriott Full time
About the Role

We are seeking a highly motivated and enthusiastic Front Office and F&B Attendant to join our team at Four Points by Sheraton Perth. As an Operations Expert, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations across all front-of-house activities.

Key Responsibilities
  • Assist guests with check-in and departure processes, ensuring a smooth and efficient experience.
  • Handle general inquiries and provide exceptional service to our guests.
  • Support the front office team in maintaining a clean and organized work environment.
  • Process guest reservations and handle cash handling and credit card responsibilities.
  • Be knowledgeable about the hotel and surrounding area, providing recommendations and insights to guests.
  • Use Point of Sale (POS) systems for cash-handling and sales.
  • Process all types of payments and maintain accurate records.
  • Address guest services in a professional and timely manner.
  • Maintain the cleanliness of work areas throughout the day.
  • Prepare and present food through host service.
About You
  • Experience with OPERA property management system or similar.
  • Relevant experience in a similar role.
  • Working rights in Australia.
  • Enthusiastic to escalate your career.
  • Self-motivated, driven, and energized in a fast-paced environment.
  • Armed with smart solutions and a can-do attitude.
  • An up-to-date RSA certificate and Food Safety Certifications.
  • A can-do attitude and a passion for serving our guests.
Our Benefits
  • Exclusive staff discounts on food and beverage and hotel rooms.
  • Flexible working hours and locations.
  • Time off to pursue your passion through sabbatical leave.
  • Paid leave during your birthday month.
  • Internationally recognized training programs.
  • Unlimited strategic development and exciting career opportunities.
  • Genuine care for associates' physical, emotional, and financial wellbeing.
  • Opportunity to receive Employee Referral Incentives.
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Marriott International, we provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



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