F&B and Front Office Expert
4 weeks ago
We are seeking a highly motivated and enthusiastic Operations Expert to join our team at Four Points by Sheraton Perth. As an Operations Expert, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office and food and beverage services.
Key Responsibilities- Assist guests with check-in and check-out processes, ensuring a seamless and welcoming experience.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Support the front office team in maintaining the cleanliness and organization of the lobby and public areas.
- Assist with food and beverage service, including taking orders, serving guests, and handling cash and credit transactions.
- Collaborate with the maintenance team to ensure the hotel's facilities are well-maintained and in good working order.
- Process guest reservations and manage room assignments.
- Use Point of Sale (POS) systems to handle cash and credit transactions.
- Address guest complaints and concerns in a professional and timely manner.
- Maintain accurate records and reports, including guest feedback and maintenance requests.
- Previous experience in a similar role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic knowledge of hotel operations and systems, including OPERA property management system.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
- Ability to lift up to 25 pounds and stand for long periods.
- Competitive hourly rate and opportunities for career advancement.
- Comprehensive training and development programs to enhance your skills and knowledge.
- Opportunities to work with a diverse team and interact with guests from around the world.
- Discounts on food and beverage and hotel rooms for you and your family.
- A fun and dynamic work environment with a focus on teamwork and collaboration.
-
Front Office and F&B Service Associate
3 weeks ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Front Office and F&B Attendant to join our team at Four Points by Sheraton Perth. As an Operations Expert, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations across all front-of-house activities.Key ResponsibilitiesAssist guests with check-in...
-
Front Office and F&B Service Associate
3 weeks ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Front Office and F&B Attendant to join our team at Four Points by Sheraton Perth. As an Operations Expert, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations across all front-of-house activities.Key ResponsibilitiesAssist guests with check-in...
-
F&B Service Expert
4 weeks ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled and experienced F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesProvide exceptional service...
-
F&B Service Expert
1 month ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled and experienced F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesProvide exceptional service...
-
F&B Service Expert
1 month ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled and experienced F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesProvide exceptional service...
-
F&B Service Expert
13 hours ago
Perth, Western Australia Accor Full timeCafé Operations SpecialistAt Mercure Perth, we're seeking a skilled F&B Service Expert to join our team. As a key member of our Cucina on Hay café, you'll be responsible for delivering exceptional customer service and promoting our food and beverage outlets.Key Responsibilities:Provide high-quality service to both in-house and external guestsBe an active...
-
F&B Service Expert
1 week ago
Perth, Western Australia Marriott International Full timePosition SummaryAloft is a vibrant space where style meets social scenes and forward-thinking meets open expression. As a F&B Service Expert, you'll thrive in our dynamic environment, where creativity and passion come together.Key Responsibilities:Deliver exceptional service to guests, exceeding their expectations and building loyalty.Showcase your passion...
-
F&B and Event Service Expert
6 days ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesTake guests' food and beverage orders, making...
-
F&B and Event Service Expert
5 days ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesTake guests' food and beverage orders, making...
-
F&B and Event Service Expert
5 days ago
Perth, Western Australia Marriott Full timeJob SummaryWe are seeking a highly skilled F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesTake guests' food and beverage orders, making...
-
Front Office Operations Manager
2 weeks ago
Perth, Western Australia Accor Full timeJob Title: Front Office ManagerAt Accor, we are seeking an experienced Front Office Manager to join our leadership team at Novotel Perth Murray Street. As a key member of our team, you will be responsible for managing the front office operations, ensuring exceptional guest experiences, and driving business growth.Key Responsibilities:Manage the front office...
-
Front Office Operations Manager
4 weeks ago
Perth, Western Australia Accor Full timeJob Title: Front Office ManagerAt Accor, we are committed to delivering exceptional guest experiences. As a Front Office Manager, you will play a key role in ensuring our guests feel welcome and valued.Key Responsibilities:Manage the front office operations, including reception, guest relations, telephones, and night audit functions.Develop and implement...
-
Front Office Operations Manager
1 week ago
Perth, Western Australia Accor Full timeFront Office Manager OpportunityWe are seeking an experienced guest experience professional to join our leadership team as Front Office Manager on a full-time basis.As a key member of our hotel operations team, you will be responsible for managing the front office operations across reception, guest relations, telephones, and night audit functions. Your...
-
Front Office Team Lead
2 weeks ago
Perth, Western Australia Marriott Full timeFront Office Supervisor Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Four Points by Sheraton. As a Front Office Supervisor, you will be responsible for overseeing the front office team, ensuring seamless guest experiences, and driving operational excellence.Key...
-
Front Office Coordinator
1 month ago
Perth, Western Australia Quest Serviced Apartments Pty Full timeFront Office & Guest Services RoleQuest Serviced Apartments Pty is seeking a skilled Front Office & Guest Services professional to join its team. As a key member of our front office team, you will be responsible for providing exceptional customer service, promoting our business, and ensuring the smooth operation of our reception desk.Key...
-
Front Office Supervisor
5 days ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is a key member of our hotel team, responsible for ensuring a seamless and personalized experience for our guests. As a Front Office Supervisor, you will be the first point of contact for our guests, handling check-ins, check-outs, and resolving any issues that may arise.Key Responsibilities:Manage the front desk...
-
Front Office Supervisor
2 days ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is a key member of our hotel team, responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage the front desk operations, including check-in, check-out, and guest services.Provide excellent customer service, responding to guest inquiries and resolving...
-
F&B Sales and Marketing Coordinator
4 weeks ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly motivated and experienced F&B Sales and Marketing Coordinator to join our team at The Ritz-Carlton Perth. As a key member of our sales and marketing team, you will be responsible for promoting our brand image and driving revenue growth through effective sales and marketing strategies.Key ResponsibilitiesPrepare...
-
Front Office Supervisor
13 hours ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is a key member of our hotel team, responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage the front desk operations, including check-in, check-out, and guest services.Supervise a team of front desk staff, providing guidance and support to ensure...
-
Front Office Supervisor
4 days ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is a key member of our hotel team, responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage the front desk operations, including check-in, check-out, and guest services.Provide excellent customer service, responding to guest inquiries and resolving...
