F&B and Front Office Expert
4 weeks ago
We are seeking a highly motivated and enthusiastic Operations Expert to join our team at Four Points by Sheraton Perth. As an Operations Expert, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office and food and beverage services.
Key Responsibilities- Assist guests with check-in and check-out processes, ensuring a seamless and welcoming experience.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Support the front office team in maintaining the cleanliness and organization of the lobby and public areas.
- Assist with food and beverage service, including taking orders, serving guests, and handling cash and credit transactions.
- Collaborate with the maintenance team to ensure the hotel's facilities are well-maintained and in good working order.
- Process guest reservations and manage room assignments.
- Use Point of Sale (POS) systems to handle cash and credit transactions.
- Address guest complaints and concerns in a professional and timely manner.
- Maintain accurate records and reports, including guest feedback and maintenance requests.
- Previous experience in a similar role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic knowledge of hotel operations and systems, including OPERA property management system.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
- Ability to lift up to 25 pounds and stand for long periods.
- Competitive hourly rate and opportunities for career advancement.
- Comprehensive training and development programs to enhance your skills and knowledge.
- Opportunities to work with a diverse team and interact with guests from around the world.
- Discounts on food and beverage and hotel rooms for you and your family.
- A fun and dynamic work environment with a focus on teamwork and collaboration.
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Front Office and F&B Service Associate
3 weeks ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Front Office and F&B Attendant to join our team at Four Points by Sheraton Perth. As an Operations Expert, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations across all front-of-house activities.Key ResponsibilitiesAssist guests with check-in...
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Front Office and F&B Service Associate
3 weeks ago
Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Front Office and F&B Attendant to join our team at Four Points by Sheraton Perth. As an Operations Expert, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations across all front-of-house activities.Key ResponsibilitiesAssist guests with check-in...
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F&B Service Expert
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Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled and experienced F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesProvide exceptional service...
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F&B Service Expert
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Perth, Western Australia Marriott Full timeAbout the RoleWe are seeking a highly skilled and experienced F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesProvide exceptional service...
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F&B and Event Service Expert
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