F&B and Event Service Expert
5 days ago
Job Summary
We are seeking a highly skilled F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.
Key Responsibilities
- Take guests' food and beverage orders, making recommendations and advising on menu options.
- Serve food and beverages to the table promptly, following proper procedures.
- Communicate with the kitchen regarding menu questions, dietary requirements, and special requests.
- Record transactions using the MICROS system.
- Maintain the cleanliness and condition of the working area.
- Respond to and fulfill special banquet event arrangements requested by guests.
- Set up banquet areas/rooms, ensuring cleanliness and proper setup of furniture/equipment.
Requirements
- Responsible Service of Alcohol certification from a nationally accredited training provider.
- I'm Alert Food Safety Certification from the City of Perth.
- Experience working in a customer service role is preferred.
- Passion for customer service and a commitment to delivering exceptional experiences.
- Unrestricted working rights for Australia.
About Us
The Ritz-Carlton Perth is a luxurious hotel located on the Elizabeth Quay waterfront. We offer a range of amenities and services, including free employee duty meals, discounts on hotel rooms and food and beverage, and recognition and wellbeing programs. Our team is committed to delivering exceptional service and creating lifelong memories for our guests.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and advancement within the Marriott International portfolio.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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