Strategic Commercial Development Manager
2 days ago
Key Responsibilities:
">- Drive Operational Excellence: Lead the effective and efficient delivery of strategic and execution functions across Auto & General Australia Insurance business, focusing on Home product lines distributed through Direct brands, White label, and Aggregation partnership businesses.
- Maximise Customer Experience and Efficiency: Develop systems and tools to monitor and manage contract deliverables, service levels, and commercial outcomes, ensuring optimal customer experience and operational efficiency.
- Negotiate and Manage Contracts: Conduct sourcing exercises and negotiations for contracts and tenders to achieve the best possible commercial outcome, while monitoring existing arrangements to ensure value addition.
- Lead and Coach Team Members: Develop and implement policies regarding supplier management, as well as creating new capabilities and programs that develop a cost-effective repair service platform.
- Provide Contract Management Support: Assist project teams throughout the contract life cycle, identifying market and internal opportunities to create a competitive advantage.
About Us:
">Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products, including Car, Motorcycle, Home, Contents Pet, and Travel products, are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands – ING, Qantas, Virgin Money, and Coles Insurance.
">Salary Estimate: AU$120,000 - AU$150,000 per annum, depending on experience.
">Required Skills and Qualifications:
">- Claims and/or significant Insurance Industry experience
- Demonstrated best practice strategic procurement, including centralisation of commercial strategies and achievement of significant cost savings
- Exceptional understanding of financial levers, a high degree of commercial acumen, and superior communication skills
- Track record of success driving performance through accountability for results and a performance culture
- Significant knowledge of the delivery of services and products through traditional Customer Service channels as well as Digital and Omni Channel strategies
Benefits:
">- Competitive salary and bonuses
- Options for leave, including volunteer days and paid parental leave
- Learning and professional development opportunities
- Award-winning company culture and recognition for high performance
Location: North Lakes, Queensland, Australia
">Language: English (en)
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