Strategic Capability Development Manager
5 days ago
A highly skilled and innovative Technical Capability Manager is required to lead the growth and development of the Recoveries & Settlements team at a leading insurance organisation.
Key Responsibilities:- Develop and Implement Strategic Training Programs
- Collaborate with Technical Coaches and Team Leaders to Enhance Performance
- Create and Manage a Career Progression Framework for Skill Development
- Oversee Onboarding Processes for New Team Members, Ensuring Smooth Integration
- Set Measurable Goals for Team Development, Including Turnover and Retention Metrics
- Evaluate and Report on Training Outcomes, with a Focus on Continuous Improvement
About the Role:
- The ideal candidate will have a background in technical skills development or insurance motor claims management.
- They must have proven experience in designing and evaluating impactful training programs.
- A strong leadership and communication skillset is essential for engaging a wide range of stakeholders.
- The ability to identify and address skill gaps to align with business objectives is crucial.
- Demonstrated success in developing innovative solutions for capability enhancement is necessary.
- A passion for fostering a culture of learning, growth, and collaboration is essential.
What We Offer:
- An opportunity to shape the claims management strategy within a supportive, growth-focused organisation.
- A competitive salary of $120,000 per annum, plus bonus program.
- Comprehensive training and development pathways to enhance your skills.
- Access to cutting-edge technology and resources to drive innovation.
- A collaborative and high-performance work culture that values integrity and excellence.
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