IT Professional with Technical Expertise
1 week ago
We are seeking a dedicated IT Officer to join our team at Shangri-La The Marina, Cairns, a luxury five-star hotel located in the heart of Cairns. With 255 guest rooms and extensive food and beverage facilities, we are part of a leading international company with more than 100 hotels and resorts worldwide.
About the RoleThis permanent part-time position offers a flexible weekday schedule. As an experienced IT Officer, you will provide technology support services on a day-to-day basis to all computer system users of the hotel, reporting to our Area IT Manager.
You will be responsible for ensuring all computer system users adhere to system security guidelines, coordinating new user log on or access requirements, and coordinating internal and external training requirements. Your thorough knowledge of IT systems used in hotels, including systems such as Opera and Infrasys, will be essential in providing help desk and IT support to users.
Key Responsibilities:
- Maintain user accounts and monitor network equipment health
- Support the installation and configuration of computer operating systems, software applications, printers, copies, scanners, and other IT devices
- Troubleshoot system and network problems
- Perform programmed hardware maintenance
About You:
- Sound knowledge of IT systems used in hotels
- Able to work autonomously and prioritize multiple cases
- Experience in maintaining user accounts and monitoring network equipment health
The ideal candidate will have a strong understanding of IT systems and experience in providing technical support. If you are a motivated and detail-oriented individual looking for a challenging role in a dynamic environment, please apply.
We offer a competitive salary of approximately $65,000 - $85,000 per annum, depending on experience, plus benefits such as discounted city car parking, duty meals provided in a fully staffed and maintained staff canteen, and accommodation discounts with the group.
About UsShangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. We offer a unique opportunity to work in a dynamic and fast-paced environment, with career progression and development opportunities available.
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