Front Desk Ambassador for Aquatic and Leisure Facilities

1 week ago


Cairns North, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full time
Key Details

Estimated Salary: $45,000 - $60,000 per year (dependent on experience)

About the Role

We are seeking a skilled and friendly Customer Service Officer to join our team at Belgravia Leisure. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members and visitors.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. They will also possess a strong knowledge of cash handling procedures and Point of Sale systems.

Main Responsibilities
  • Provide outstanding customer service to all customers, both in person and over the telephone
  • Apply sound cash handling principles and use of Point of Sale (POS) systems
  • Promote our centres' services and programs to customers and accept bookings and enrolments
  • Develop and maintain good working relationships with customers
  • Promote and exercise good public relations at all times
  • Open and close the centre in accordance with security and safety procedures
Requirements
  • Positive, friendly, helpful, and energetic work style
  • Computer literacy, familiarity with software packages, and point of sale systems
  • Experience in the leisure industry is desirable
  • Current First Aid Certificate (Workplace Level 2)
  • Current CPR Certificate
  • Current Blue Card
What We Offer

As a valued member of our team, you will have access to:

  • Free facility access
  • Opportunities for career growth and development
  • A supportive and dynamic work environment


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