Leisure and Aquatics Team Member

5 days ago


Cairns North, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full time

About the Role

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We are currently seeking a Customer Service Officer to join our team at Belgravia Leisure in Cairns North, QLD. This is an exciting opportunity for a passionate and friendly individual who enjoys delivering exceptional customer service.

The successful candidate will provide first-class services to our customers, ensuring their experience aligns with our Mission, Vision, and Values. Key areas of responsibility include:

  • Providing excellent customer service to all customers, both in person and over the telephone
  • Applying sound cash handling principles and utilizing Point of Sale (POS) systems
  • Promoting the centre's services and programs to customers and accepting bookings and enrolments
  • Developing and maintaining good working relations with customers
  • Promoting and exercising good public relations at all times
  • Opening and closing the centre in accordance with security and safety procedures

About Us

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Belgravia Health & Leisure Group Pty Ltd is part of the fastest-growing leisure organization in Australia, with facilities across 250 locations. Our core areas of business include health clubs, wellness and spa, golf, aquatic, and sporting venues. We are committed to providing a child-safe environment and welcome applications from diverse backgrounds.

What We Offer

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This role offers a great opportunity for personal and professional growth within a dynamic organization. The successful candidate can expect:

  • A competitive estimated salary of $62,400 per annum
  • Opportunities for career development and advancement
  • A fun and supportive work environment
  • A comprehensive training program

Requirements

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To be considered for this role, you must have:

  • A positive, friendly, helpful, and energetic work style
  • Computer literacy, familiarity with software packages, and point-of-sale systems
  • Previous experience in a similar role or a customer service mindset

How to Apply

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If you are a motivated and customer-focused individual looking for a new challenge, please submit your application with a cover letter and resume. We look forward to hearing from you



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